Urban Sharing experienced a minor incident on January 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 10, 2025, 02:00 PM UTC
Type: Incident Duration: 2 hours and 3 minutes Affected Components: Omni, LOVÉLO libre-service Jan 10, 16:20:00 GMT+0 - Resolved - This incident has been resolved. Jan 10, 14:00:00 GMT+0 - Investigating - We have received reports of around 200 Omni locks being unresponsive and are investigating. Currently signs point towards network connectivity issues. Jan 10, 14:51:51 GMT+0 - Identified - Confirmed local outage with connectivity provider. Awaiting fix.