Uptime.com incident

Metrics Data Gap — Historical Performance Data

Major Resolved

Uptime.com experienced a major incident on August 12, 2026, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 11:30 AM UTC
Resolved
Aug 12, 2026, 01:45 PM UTC
Duration
2h 15m
Detected by Pingoru
Aug 12, 2026, 11:30 AM UTC

Update timeline

  1. resolved Aug 12, 2026, 11:30 AM UTC

    During a routine deployment, an internal message queue reached its storage capacity, which temporarily prevented performance metrics from being recorded. Approximately 2.5 hours of historical performance data (response times and related data points visible in check performance graphs) were not captured and cannot be backfilled. Check execution, uptime monitoring, and alerting were not affected at any point during this incident — all checks continued to run and alerts were delivered normally. The metrics recording pipeline has been fully restored. All systems are operating normally and performance metrics are being recorded as expected. We are implementing additional safeguards to prevent this class of issue from recurring.