Upscope incident

Co-Browsing issues

Minor Resolved View vendor source →

Upscope experienced a minor incident on September 26, 2025 affecting HelloScreen and Co-browsing (North Virginia), lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 03:20 PM UTC
Resolved
Sep 26, 2025, 03:20 PM UTC
Duration
—
Detected by Pingoru
Sep 26, 2025, 03:20 PM UTC

Affected components

HelloScreenCo-browsing (North Virginia)

Update timeline

  1. investigating Sep 26, 2025, 03:20 PM UTC

    We are investigating an issue with a load balancer failing in the North Virginia region for some requests.