Upscope experienced a minor incident on September 27, 2025 affecting HelloScreen, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
HelloScreen
Update timeline
- investigating Sep 27, 2025, 01:30 PM UTC
Some users might be experiencing degraded performance on some co-cobrowsing sessions as we make some adjustments following an infrastructure problem yesterday.
- resolved Sep 27, 2025, 01:51 PM UTC
The issue has now been fixed. Please let our team know at [email protected] if you experience any further problems.