Upsales had 21 outages in the last 2 years totaling 540h 5m of downtime — averaging 0.9 incidents per month.
There were 21 Upsales outages since June 17, 2024 totaling 540h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some users may be experiencing that loading entities in Upsales is slower than usual. We’re aware of the issue and are working to fix it ASAP.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Users may experience delay in sync with the Outlook calendar integration. Meetings will be synced with delay. Our engineers are aware of the issue and are working towards a solution.
Users may experience issues with the Outlook calendar integration. Our engineers are aware of the issue and are working towards a solution.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.
This incident has been resolved.
Some users may experience slow load times and delayed actions within Upsales.
This issue has been resolved and Upsales performance has returned to normal. We identified and fixed the underlying cause, and we’re continuing to monitor the system. If you’re still experiencing slowness, please contact support.
We are currently experiencing an issue affecting the Fortnox integration within Upsales. This means that data synchronization from Fortnox to Upsales may be interrupted. We are working to resolve this issue.
This incident has been resolved.
We are currently experiencing service disruptions due to an ongoing incident at Cloudflare. This may affect access to our support portal. To access Upsales CRM, please go directly to power.upsales.com and log in there. We’re monitoring the situation closely and will update here as soon as we have more information.
The Cloudflare outage has been resolved and services are back to normal. Access to upsales.com and our support portal should now be fully restored. Thank you for your patience while we monitored the situation. If you’re still experiencing any issues, please contact support.
Some customers may currently be having problems reaching our system. We’re currently working to resolve this issue.
This incident has been resolved, we apologies for any inconvenience.
Some users are currently unable to log emails from Gmail into Upsales. This does not affect email connections within Upsales itself. We’re working to resolve the issue as quickly as possible and apologize for the inconvenience.
The issue has now been resolved. Gmail email logging is working as expected again. We’ll continue to monitor the fix to ensure full stability.
Some users may notice that meetings created in Upsales are not syncing to their Outlook calendars. We’ve identified the issue and are working on a fix. Until it’s resolved, we recommend creating new meetings directly in your Outlook calendar. Once the issue is fixed, meetings will sync back to Upsales as normal.
This issue has been resolved, and syncing between Upsales and Outlook is now working as expected. We’ll keep monitoring the fix to make sure it stays stable.
We are working on restoring full operational of Insights.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're experiencing degraded performance throughout the program, this results in some parts not loading correctly. Our developers have determined the issue and is working on solving it.
This incident has been resolved.
We're experiencing degraded performance in the Office 365 Calendar integration. Our developers are investigating the issue
The incident with Outlook calendar har been resolved. If you dont see the app anymore under settings you need to reinstall it under Apps within Upsales. Thank you for your patience.
We’re actively working to resolve the issue and restore full functionality as soon as possible.
This incident has been resolved.
We are currently experiencing an issue affecting the functionality of the Insights and Report Centre. Our team is actively investigating the cause of the issue and working to resolve it as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as soon as we have more information. Thank you for your patience.
We are continuing to investigate this issue.
This incident has been resolved.
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
A fix has been implemented and we are monitoring the results.
The issue impacting some users' ability to sign in and others experiencing slow performance in Upsales has now been resolved. Our team identified the cause and implemented a fix, and all systems are operating as expected. We apologise for any inconvenience caused and thank you for your patience during this time. If you continue to experience any issues, please don't hesitate to reach out to our support team.
The Operators in Sweden has informed us that there are currently a peak due to high traffic causing delay in delivery of SMS and DLRs.
This incident has been resolved.
Microsoft 365 Status: Some services are slow or not fully working, which may affect Upsales users with Office 365 calendar and email integrations. Microsoft is working on fixes and monitoring stability. Follow updates on Microsofts website: https://portal.office.com/servicestatus
This incident has been resolved.
We will be performing maintenance of Insights today between 17:15-17:30
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing an issue that is impacting the Fortnox integration within Upsales. This means that data synchronization between the two platforms may be interrupted. For more information please visit https://status.fortnox.se/
This incident has been resolved.
We are writing to inform you of a temporary disruption in our provider's 2-Factor Authentication (2FA) text notification service for users. Our provider are currently experiencing difficulties sending verification codes to users.
This incident has been resolved.
Users that are using 2FA as a login method might be experiencing delays with the text message that is sent. See below from our provider: 2024-08-28 12 12:19:00 – We are still experiencing an ongoing disruption affecting SMS delivery. Our technicians are working urgently to resolve this. We will provide an update as soon as we have more information to share. We apologize for the impact this may have on you. 2024-08-28 10:45:00 – We are currently experiencing an ongoing disturbance that may affect SMS delivery, causing potential delays. We are actively working to resolve this. We will update you as soon as the issue is resolved. 2024-08-28 14:54:00 -We would like to inform you that the SMS delivery has significantly improved. The majority of the traffic is now back to normal, but a small amount is still affected. We are actively working to resolve the issue.
This incident has been resolved.