Upsales incident

Gmail integration issue

Minor Resolved View vendor source →

Upsales experienced a minor incident on November 27, 2025 affecting Gmail, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 02:03 PM UTC
Resolved
Nov 28, 2025, 03:45 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 27, 2025, 02:03 PM UTC

Affected components

Gmail

Update timeline

  1. investigating Nov 27, 2025, 02:03 PM UTC

    Some users are currently unable to log emails from Gmail into Upsales. This does not affect email connections within Upsales itself. We’re working to resolve the issue as quickly as possible and apologize for the inconvenience.

  2. resolved Nov 28, 2025, 03:45 PM UTC

    The issue has now been resolved. Gmail email logging is working as expected again. We’ll continue to monitor the fix to ensure full stability.