Upsales incident

Issue with Outlook calendar integration

Notice Resolved View vendor source →
Started
Apr 14, 2026, 12:23 PM UTC
Resolved
Apr 16, 2026, 06:37 AM UTC
Duration
1d 18h
Detected by Pingoru
Apr 14, 2026, 12:23 PM UTC

Affected components

Upsales AppOffice 365 calendar sync

Update timeline

  1. investigating Apr 13, 2026, 09:16 AM UTC

    Users may experience issues with the Outlook calendar integration. Our engineers are aware of the issue and are working towards a solution.

  2. investigating Apr 13, 2026, 09:17 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2026, 09:18 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 13, 2026, 09:19 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 14, 2026, 06:47 AM UTC

    We are continuing to investigate this issue.

  6. identified Apr 14, 2026, 07:10 AM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Apr 14, 2026, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.

  8. resolved Apr 16, 2026, 06:37 AM UTC

    This incident has been resolved.

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