Upsales incident

Issue creating orders for customers using Fortnox

Major Resolved View vendor source →

Upsales experienced a major incident on April 13, 2023 affecting Fortnox integration, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 06:17 AM UTC
Resolved
Apr 13, 2023, 06:28 AM UTC
Duration
11m
Detected by Pingoru
Apr 13, 2023, 06:17 AM UTC

Affected components

Fortnox integration

Update timeline

  1. identified Apr 13, 2023, 06:17 AM UTC

    Users may experience issues creating orders inside of Upsales. Our engineers are aware of the issue and are working towards a solution. This only applies to customers using the Fortnox integration

  2. identified Apr 13, 2023, 06:17 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 13, 2023, 06:28 AM UTC

    This incident has been resolved.