Upsales Outage History

Upsales is up right now

Upsales had 11 outages in the last 2 years totaling 318h 32m of downtime — averaging 0.5 incidents per month.

There were 11 Upsales outages since July 24, 2025 totaling 318h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://upsales.statuspage.io

Major May 5, 2026

Performance issues

Detected by Pingoru
May 05, 2026, 08:23 AM UTC
Resolved
May 05, 2026, 08:43 AM UTC
Duration
20m
Affected: Upsales App
Timeline · 3 updates
  1. investigating May 05, 2026, 08:23 AM UTC

    Some users may be experiencing that loading entities in Upsales is slower than usual. We’re aware of the issue and are working to fix it ASAP.

  2. identified May 05, 2026, 08:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 05, 2026, 08:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Syncing delay for Outlook calendar integration

Detected by Pingoru
May 04, 2026, 09:16 AM UTC
Resolved
May 11, 2026, 06:06 AM UTC
Duration
6d 20h
Affected: Office 365 calendar sync
Timeline · 1 update
  1. identified May 04, 2026, 09:16 AM UTC

    Users may experience delay in sync with the Outlook calendar integration. Meetings will be synced with delay. Our engineers are aware of the issue and are working towards a solution.

Read the full incident report →

Notice April 14, 2026

Issue with Outlook calendar integration

Detected by Pingoru
Apr 14, 2026, 12:23 PM UTC
Resolved
Apr 16, 2026, 06:37 AM UTC
Duration
1d 18h
Affected: Upsales AppOffice 365 calendar sync
Timeline · 8 updates
  1. investigating Apr 13, 2026, 09:16 AM UTC

    Users may experience issues with the Outlook calendar integration. Our engineers are aware of the issue and are working towards a solution.

  2. investigating Apr 13, 2026, 09:17 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2026, 09:18 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 13, 2026, 09:19 AM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 14, 2026, 06:47 AM UTC

    We are continuing to investigate this issue.

  6. identified Apr 14, 2026, 07:10 AM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Apr 14, 2026, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.

  8. resolved Apr 16, 2026, 06:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 2, 2026

Performance degradation

Detected by Pingoru
Feb 02, 2026, 01:50 PM UTC
Resolved
Feb 02, 2026, 02:28 PM UTC
Duration
37m
Affected: Upsales App
Timeline · 2 updates
  1. investigating Feb 02, 2026, 01:50 PM UTC

    Some users may experience slow load times and delayed actions within Upsales.

  2. resolved Feb 02, 2026, 02:28 PM UTC

    This issue has been resolved and Upsales performance has returned to normal. We identified and fixed the underlying cause, and we’re continuing to monitor the system. If you’re still experiencing slowness, please contact support.

Read the full incident report →

Minor January 2, 2026

Fortnox Integration issue

Detected by Pingoru
Jan 02, 2026, 01:43 PM UTC
Resolved
Jan 02, 2026, 03:01 PM UTC
Duration
1h 17m
Affected: Fortnox integration
Timeline · 2 updates
  1. identified Jan 02, 2026, 01:43 PM UTC

    We are currently experiencing an issue affecting the Fortnox integration within Upsales. This means that data synchronization from Fortnox to Upsales may be interrupted. We are working to resolve this issue.

  2. resolved Jan 02, 2026, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 5, 2025

Service Disruption – Cloudflare Outage

Detected by Pingoru
Dec 05, 2025, 08:59 AM UTC
Resolved
Dec 05, 2025, 09:43 AM UTC
Duration
43m
Affected: Chat
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 08:59 AM UTC

    We are currently experiencing service disruptions due to an ongoing incident at Cloudflare. This may affect access to our support portal. To access Upsales CRM, please go directly to power.upsales.com and log in there. We’re monitoring the situation closely and will update here as soon as we have more information.

  2. resolved Dec 05, 2025, 09:43 AM UTC

    The Cloudflare outage has been resolved and services are back to normal. Access to upsales.com and our support portal should now be fully restored. Thank you for your patience while we monitored the situation. If you’re still experiencing any issues, please contact support.

Read the full incident report →

Notice December 1, 2025

Upsales unavailable

Detected by Pingoru
Dec 01, 2025, 07:15 AM UTC
Resolved
Dec 01, 2025, 07:22 AM UTC
Duration
7m
Affected: Upsales App
Timeline · 2 updates
  1. investigating Dec 01, 2025, 07:15 AM UTC

    Some customers may currently be having problems reaching our system. We’re currently working to resolve this issue.

  2. resolved Dec 01, 2025, 07:22 AM UTC

    This incident has been resolved, we apologies for any inconvenience.

Read the full incident report →

Minor November 27, 2025

Gmail integration issue

Detected by Pingoru
Nov 27, 2025, 02:03 PM UTC
Resolved
Nov 28, 2025, 03:45 PM UTC
Duration
1d 1h
Affected: Gmail
Timeline · 2 updates
  1. investigating Nov 27, 2025, 02:03 PM UTC

    Some users are currently unable to log emails from Gmail into Upsales. This does not affect email connections within Upsales itself. We’re working to resolve the issue as quickly as possible and apologize for the inconvenience.

  2. resolved Nov 28, 2025, 03:45 PM UTC

    The issue has now been resolved. Gmail email logging is working as expected again. We’ll continue to monitor the fix to ensure full stability.

Read the full incident report →

Minor November 7, 2025

Outlook calendar sync temporarily affected

Detected by Pingoru
Nov 07, 2025, 08:59 AM UTC
Resolved
Nov 10, 2025, 02:59 PM UTC
Duration
3d 6h
Affected: Office 365 calendar sync
Timeline · 2 updates
  1. investigating Nov 07, 2025, 08:59 AM UTC

    Some users may notice that meetings created in Upsales are not syncing to their Outlook calendars. We’ve identified the issue and are working on a fix. Until it’s resolved, we recommend creating new meetings directly in your Outlook calendar. Once the issue is fixed, meetings will sync back to Upsales as normal.

  2. resolved Nov 10, 2025, 02:59 PM UTC

    This issue has been resolved, and syncing between Upsales and Outlook is now working as expected. We’ll keep monitoring the fix to make sure it stays stable.

Read the full incident report →

Major October 20, 2025

Currently experiencing issues with Insights

Detected by Pingoru
Oct 20, 2025, 12:36 PM UTC
Resolved
Oct 20, 2025, 12:41 PM UTC
Duration
4m
Affected: Insights
Timeline · 3 updates
  1. investigating Oct 20, 2025, 12:36 PM UTC

    We are working on restoring full operational of Insights.

  2. identified Oct 20, 2025, 12:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2025, 12:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2025

Degraded performance within Upsales

Detected by Pingoru
Jul 24, 2025, 11:07 AM UTC
Resolved
Jul 24, 2025, 03:41 PM UTC
Duration
4h 34m
Affected: Upsales AppMail EventsProspectingOutgoing EmailFile serviceOther integrationsInsights
Timeline · 2 updates
  1. identified Jul 24, 2025, 11:07 AM UTC

    We're experiencing degraded performance throughout the program, this results in some parts not loading correctly. Our developers have determined the issue and is working on solving it.

  2. resolved Jul 24, 2025, 03:41 PM UTC

    This incident has been resolved.

Read the full incident report →