Upsales experienced a minor incident on August 28, 2024 affecting Upsales App, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 28, 2024, 11:45 AM UTC
Users that are using 2FA as a login method might be experiencing delays with the text message that is sent. See below from our provider: 2024-08-28 12 12:19:00 – We are still experiencing an ongoing disruption affecting SMS delivery. Our technicians are working urgently to resolve this. We will provide an update as soon as we have more information to share. We apologize for the impact this may have on you. 2024-08-28 10:45:00 – We are currently experiencing an ongoing disturbance that may affect SMS delivery, causing potential delays. We are actively working to resolve this. We will update you as soon as the issue is resolved. 2024-08-28 14:54:00 -We would like to inform you that the SMS delivery has significantly improved. The majority of the traffic is now back to normal, but a small amount is still affected. We are actively working to resolve the issue.
- resolved Aug 28, 2024, 02:04 PM UTC
This incident has been resolved.