Upsales experienced a minor incident on September 5, 2024 affecting Upsales App, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Upsales App
Update timeline
- identified Sep 05, 2024, 08:53 AM UTC
Some users may be experiencing that logging in to Upsales is slower than usual. We’re aware of the issue and are working to fix it.
- identified Sep 05, 2024, 08:55 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 05, 2024, 09:23 AM UTC
We have observed an issue with the DNS of certain internet service providers, leading to connectivity problems for some users. This has affected the ability of these users to access Upsales.
- monitoring Sep 05, 2024, 11:48 AM UTC
We are monitoring the external DNS issues.
- resolved Sep 05, 2024, 03:01 PM UTC
This incident has been resolved.