Upsales incident

2FA login issues

Minor Resolved View vendor source →

Upsales experienced a minor incident on September 19, 2024 affecting Upsales App, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 11:01 AM UTC
Resolved
Sep 19, 2024, 11:16 AM UTC
Duration
14m
Detected by Pingoru
Sep 19, 2024, 11:01 AM UTC

Affected components

Upsales App

Update timeline

  1. identified Sep 19, 2024, 11:01 AM UTC

    We are writing to inform you of a temporary disruption in our provider's 2-Factor Authentication (2FA) text notification service for users. Our provider are currently experiencing difficulties sending verification codes to users.

  2. resolved Sep 19, 2024, 11:16 AM UTC

    This incident has been resolved.