Performance issues
Affected: Upsales App
Timeline · 2 updates
- investigating Sep 02, 2026, 01:08 PM UTC
We are currently investigating this issue.
- identified Sep 02, 2026, 01:16 PM UTC
We have identified the issue and are working on a fix.
Upsales Outage History
Upsales is up right nowUpsales had 21 outages in the last 2 years totaling 585h 15m of downtime — averaging 0.9 incidents per month.
There were 21 Upsales outages since September 19, 2024 totaling 585h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded performance in the Office 365 calendar sync
Affected: Office 365 calendar sync
Timeline · 2 updates
- identified Jun 01, 2026, 06:42 AM UTC
We have identified a larger then usual queue on the Office 365 meeting syncing into Upsales. All meeting will be synced in eventually but some may take longer than usual.
- monitoring Jun 02, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
Syncing delay for Outlook calendar integration
Affected: Office 365 calendar sync
Timeline · 1 update
- identified May 04, 2026, 09:16 AM UTC
Users may experience delay in sync with the Outlook calendar integration. Meetings will be synced with delay. Our engineers are aware of the issue and are working towards a solution.
Issue with Outlook calendar integration
Affected: Upsales AppOffice 365 calendar sync
Timeline · 8 updates
- investigating Apr 13, 2026, 09:16 AM UTC
Users may experience issues with the Outlook calendar integration. Our engineers are aware of the issue and are working towards a solution.
- investigating Apr 13, 2026, 09:17 AM UTC
We are continuing to investigate this issue.
- investigating Apr 13, 2026, 09:18 AM UTC
We are continuing to investigate this issue.
- investigating Apr 13, 2026, 09:19 AM UTC
We are continuing to investigate this issue.
- investigating Apr 14, 2026, 06:47 AM UTC
We are continuing to investigate this issue.
- identified Apr 14, 2026, 07:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2026, 12:23 PM UTC
A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.
- resolved Apr 16, 2026, 06:37 AM UTC
This incident has been resolved.
Performance degradation
Affected: Upsales App
Timeline · 2 updates
- investigating Feb 02, 2026, 01:50 PM UTC
Some users may experience slow load times and delayed actions within Upsales.
- resolved Feb 02, 2026, 02:28 PM UTC
This issue has been resolved and Upsales performance has returned to normal. We identified and fixed the underlying cause, and we’re continuing to monitor the system. If you’re still experiencing slowness, please contact support.
Fortnox Integration issue
Affected: Fortnox integration
Timeline · 2 updates
- identified Jan 02, 2026, 01:43 PM UTC
We are currently experiencing an issue affecting the Fortnox integration within Upsales. This means that data synchronization from Fortnox to Upsales may be interrupted. We are working to resolve this issue.
- resolved Jan 02, 2026, 03:01 PM UTC
This incident has been resolved.
Service Disruption – Cloudflare Outage
Affected: Chat
Timeline · 2 updates
- monitoring Dec 05, 2025, 08:59 AM UTC
We are currently experiencing service disruptions due to an ongoing incident at Cloudflare. This may affect access to our support portal. To access Upsales CRM, please go directly to power.upsales.com and log in there. We’re monitoring the situation closely and will update here as soon as we have more information.
- resolved Dec 05, 2025, 09:43 AM UTC
The Cloudflare outage has been resolved and services are back to normal. Access to upsales.com and our support portal should now be fully restored. Thank you for your patience while we monitored the situation. If you’re still experiencing any issues, please contact support.
Upsales unavailable
Affected: Upsales App
Timeline · 2 updates
- investigating Dec 01, 2025, 07:15 AM UTC
Some customers may currently be having problems reaching our system. We’re currently working to resolve this issue.
- resolved Dec 01, 2025, 07:22 AM UTC
This incident has been resolved, we apologies for any inconvenience.
Gmail integration issue
Affected: Gmail
Timeline · 2 updates
- investigating Nov 27, 2025, 02:03 PM UTC
Some users are currently unable to log emails from Gmail into Upsales. This does not affect email connections within Upsales itself. We’re working to resolve the issue as quickly as possible and apologize for the inconvenience.
- resolved Nov 28, 2025, 03:45 PM UTC
The issue has now been resolved. Gmail email logging is working as expected again. We’ll continue to monitor the fix to ensure full stability.
Outlook calendar sync temporarily affected
Affected: Office 365 calendar sync
Timeline · 2 updates
- investigating Nov 07, 2025, 08:59 AM UTC
Some users may notice that meetings created in Upsales are not syncing to their Outlook calendars. We’ve identified the issue and are working on a fix. Until it’s resolved, we recommend creating new meetings directly in your Outlook calendar. Once the issue is fixed, meetings will sync back to Upsales as normal.
- resolved Nov 10, 2025, 02:59 PM UTC
This issue has been resolved, and syncing between Upsales and Outlook is now working as expected. We’ll keep monitoring the fix to make sure it stays stable.
Currently experiencing issues with Insights
Affected: Insights
Timeline · 3 updates
- investigating Oct 20, 2025, 12:36 PM UTC
We are working on restoring full operational of Insights.
- identified Oct 20, 2025, 12:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 20, 2025, 12:41 PM UTC
This incident has been resolved.
Degraded performance within Upsales
Affected: Upsales AppMail EventsProspectingOutgoing EmailFile serviceOther integrationsInsights
Timeline · 2 updates
- identified Jul 24, 2025, 11:07 AM UTC
We're experiencing degraded performance throughout the program, this results in some parts not loading correctly. Our developers have determined the issue and is working on solving it.
- resolved Jul 24, 2025, 03:41 PM UTC
This incident has been resolved.
Degraded performance with Office 365 Calendar
Affected: Office 365 calendar sync
Timeline · 2 updates
- investigating Mar 12, 2025, 07:37 AM UTC
We're experiencing degraded performance in the Office 365 Calendar integration. Our developers are investigating the issue
- resolved Mar 13, 2025, 01:17 PM UTC
The incident with Outlook calendar har been resolved. If you dont see the app anymore under settings you need to reinstall it under Apps within Upsales. Thank you for your patience.
Insights are currently down or functioning inconsistently.
Affected: Insights
Timeline · 2 updates
- identified Dec 19, 2024, 09:17 AM UTC
We’re actively working to resolve the issue and restore full functionality as soon as possible.
- resolved Dec 25, 2024, 11:25 AM UTC
This incident has been resolved.
Insights and Report Centre Unavailable
Affected: Upsales AppInsights
Timeline · 3 updates
- investigating Dec 18, 2024, 09:47 AM UTC
We are currently experiencing an issue affecting the functionality of the Insights and Report Centre. Our team is actively investigating the cause of the issue and working to resolve it as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as soon as we have more information. Thank you for your patience.
- investigating Dec 18, 2024, 12:57 PM UTC
We are continuing to investigate this issue.
- resolved Dec 18, 2024, 05:59 PM UTC
This incident has been resolved.
We are currently investigating reports from some users who are unable to sign in to Upsales, other users are experiencing slow performance while using the platform.
Affected: Upsales App
Timeline · 4 updates
- investigating Dec 16, 2024, 09:18 AM UTC
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
- investigating Dec 16, 2024, 09:25 AM UTC
Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as soon as we have more information.
- monitoring Dec 16, 2024, 09:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2024, 09:43 AM UTC
The issue impacting some users' ability to sign in and others experiencing slow performance in Upsales has now been resolved. Our team identified the cause and implemented a fix, and all systems are operating as expected. We apologise for any inconvenience caused and thank you for your patience during this time. If you continue to experience any issues, please don't hesitate to reach out to our support team.
SMS 2FA - Black Friday causing delay in delivery.
Timeline · 2 updates
- monitoring Nov 29, 2024, 09:53 AM UTC
The Operators in Sweden has informed us that there are currently a peak due to high traffic causing delay in delivery of SMS and DLRs.
- resolved Nov 29, 2024, 03:33 PM UTC
This incident has been resolved.
Microsoft 365 services and features issues
Affected: Office 365 calendar sync
Timeline · 2 updates
- identified Nov 26, 2024, 07:43 AM UTC
Microsoft 365 Status: Some services are slow or not fully working, which may affect Upsales users with Office 365 calendar and email integrations. Microsoft is working on fixes and monitoring stability. Follow updates on Microsofts website: https://portal.office.com/servicestatus
- resolved Nov 27, 2024, 07:06 AM UTC
This incident has been resolved.
Insights Maintenance
Affected: Insights
Timeline · 4 updates
- investigating Nov 13, 2024, 03:23 PM UTC
We will be performing maintenance of Insights today between 17:15-17:30
- investigating Nov 13, 2024, 03:23 PM UTC
We are continuing to investigate this issue.
- identified Nov 13, 2024, 03:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 13, 2024, 04:48 PM UTC
This incident has been resolved.
Fortnox integration issues
Affected: Fortnox integration
Timeline · 2 updates
- identified Sep 19, 2024, 11:50 AM UTC
We are currently experiencing an issue that is impacting the Fortnox integration within Upsales. This means that data synchronization between the two platforms may be interrupted. For more information please visit https://status.fortnox.se/
- resolved Sep 19, 2024, 03:55 PM UTC
This incident has been resolved.
2FA login issues
Affected: Upsales App
Timeline · 2 updates
- identified Sep 19, 2024, 11:01 AM UTC
We are writing to inform you of a temporary disruption in our provider's 2-Factor Authentication (2FA) text notification service for users. Our provider are currently experiencing difficulties sending verification codes to users.
- resolved Sep 19, 2024, 11:16 AM UTC
This incident has been resolved.