Upright Labs experienced a major incident on August 24, 2023 affecting FedEx API, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
FedEx API
Update timeline
- identified Aug 24, 2023, 12:35 PM UTC
FedEx's API is experiencing high rates of timeout errors which may lead to the inability to purchase FedEx shipping labels. We're monitoring and awaiting further communication from EasyPost on this outage.
- monitoring Aug 24, 2023, 12:46 PM UTC
We're seeing FedEx rates start to re-appear in Lister and FedEx's API error rate percentage appears to be dropping. We're continuing to monitor the situation.
- resolved Aug 24, 2023, 12:54 PM UTC
FedEx error rates have dropped to normal levels. If you're still encountering issues, please try refreshing your page or reaching out to Support. Thank you!