Upright Labs experienced a minor incident on November 8, 2023 affecting FedEx API, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 08, 2023, 01:44 PM UTC
FedEx's API is experiencing elevated error rates which may lead to the inability to purchase FedEx shipping labels. We're monitoring and awaiting further communication from EasyPost & FedEx on this issue.
- monitoring Nov 08, 2023, 01:58 PM UTC
Error rates continue to remain elevated, affecting rating and purchasing of shipping labels. We're continuing to monitor the situation.
- monitoring Nov 08, 2023, 02:14 PM UTC
We're beginning to see some signs of FedEx's API stabilizing. You may begin to see improvements in fetching rates and purchasing shipping labels.
- resolved Nov 08, 2023, 02:29 PM UTC
FedEx API error rates appear to have returned to normal. If you're still encountering issues, please try refreshing your page or reaching out to Support. Thank you!