Upright Labs incident

Increased Errors on FedEx API

Minor Resolved View vendor source →

Upright Labs experienced a minor incident on March 4, 2024 affecting FedEx API, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 04:56 PM UTC
Resolved
Mar 04, 2024, 05:49 PM UTC
Duration
53m
Detected by Pingoru
Mar 04, 2024, 04:56 PM UTC

Affected components

FedEx API

Update timeline

  1. identified Mar 04, 2024, 04:56 PM UTC

    FedEx is experiencing an increased error rate in generating rates, resulting in timeouts when creating shipping labels.

  2. monitoring Mar 04, 2024, 05:14 PM UTC

    FedEx API error rates are beginning to reduce, and we are monitoring for any additional service disruptions.

  3. resolved Mar 04, 2024, 05:49 PM UTC

    FedEx API error rates have stabilized after reaching a peak of ~10% at 11:40am ET. Shipping in Lister has returned to normal. Click the link below for the FedEx API Response Time & Outage History. https://www.shippingapimonitor.com/history.html?api=fedex