Upright Labs incident

FedEx API Offline

Critical Resolved View vendor source →

Upright Labs experienced a critical incident on April 4, 2024 affecting FedEx API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 03:53 PM UTC
Resolved
Apr 04, 2024, 05:04 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 04, 2024, 03:53 PM UTC

Affected components

FedEx API

Update timeline

  1. monitoring Apr 04, 2024, 03:53 PM UTC

    FedEx is currently experiencing a major outage, which is preventing any rates from being generated. We are monitoring closely for any updates from FedEx.

  2. monitoring Apr 04, 2024, 04:10 PM UTC

    FedEx is aware of the issue and is working on a fix. We are continuing to monitor for any updates.

  3. monitoring Apr 04, 2024, 04:44 PM UTC

    FedEx is back online, and rates are now being generated. We're continuing to monitor the stability of rates generation within Lister.

  4. resolved Apr 04, 2024, 05:04 PM UTC

    FedEx errors have normalized, and shipments are now being created in Lister.