Upright Labs incident

Increased FedEx Ground Error Rates

Minor Resolved View vendor source →

Upright Labs experienced a minor incident on May 22, 2024 affecting EasyPost API, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 05:38 PM UTC
Resolved
May 22, 2024, 07:06 PM UTC
Duration
1h 27m
Detected by Pingoru
May 22, 2024, 05:38 PM UTC

Affected components

EasyPost API

Update timeline

  1. identified May 22, 2024, 05:38 PM UTC

    EasyPost is reporting the FedEx API has an increased error rate when generating FedEx Ground labels. Here's EasyPost's status page with more details: https://www.easypoststatus.com/incidents/3xd4qq8q033d

  2. monitoring May 22, 2024, 06:53 PM UTC

    FedEx error rates are dropping, and we are monitoring for any further issues.

  3. resolved May 22, 2024, 07:06 PM UTC

    FedEx errors have normalized, and shipping rates are now populating in Lister.