Upright Labs experienced a minor incident on June 10, 2025 affecting Lister and Link, lasting 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2025, 06:03 PM UTC
Lister and Link are experiencing some slow response times, which may impact saving items, images and other data. We're continuing to monitor.
- identified Jun 10, 2025, 06:09 PM UTC
We've identified the issue originating from one of our hosting providers and continue to monitor.
- identified Jun 10, 2025, 06:12 PM UTC
If you're experiencing any actions failing, you should be able to retry them after waiting a bit. Automatic actions should automatically retry.
- monitoring Jun 10, 2025, 06:48 PM UTC
Lister and Link issues have resolved as of 2:18 pm ET. We are continuing to monitor.
- monitoring Jun 10, 2025, 07:32 PM UTC
Some clients report errors a "unable to reach Upright servers" intermittently, as well as slow response times, which may impact saving items, images and other data. We are continuing to monitor.
- monitoring Jun 10, 2025, 08:31 PM UTC
Clients are reporting improvement in the performance of Lister and Link; however, an incident with the upstream hosting provider Heroku remains open at this time, and we are continuing to monitor.
- monitoring Jun 10, 2025, 09:01 PM UTC
Lister and Link performance issues have resolved as of 4:45 pm ET. We are continuing to monitor.
- resolved Jun 11, 2025, 01:04 PM UTC
Our 3rd party hosting provider has resolved their outage. Operations in Upright Lister are back to normal. https://status.heroku.com/