Upright Labs incident
Inventory Location Missing on Reshelf Screen (iOS Link App v3.10.5)
Upright Labs experienced a minor incident on October 15, 2025 affecting Link, lasting 22h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 15, 2025, 01:27 PM UTC
We identified an issue in Link app version 3.10.5 (2) where the Inventory Location was not displayed on the Reshelf screen. A fix has been implemented in version 3.10.7 (2), which is now available on the App Store. The update may take a short time to appear for all users. As a temporary workaround, users on earlier versions can tap the product image to navigate to the next screen, where the Inventory Location will be visible.
- resolved Oct 16, 2025, 12:24 PM UTC
The issue has been resolved. The latest Link app for iOS version 3.10.8 (1) includes fixes addressing both the previous Inventory Location display problem and a reported product status issue. If you continue to experience any issues or have questions, please contact our support team via chat or email.