Upright Labs experienced a minor incident on May 26, 2026 affecting Shopgoodwill API, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Shopgoodwill API
Update timeline
- monitoring May 26, 2026, 06:39 PM UTC
We are receiving increased reports of issues with the ShopGoodwill API, and have confirmed they are working on some enhancements to improve posting and performance. The service disruption is intermittently impacting the ability to list items. Note that any items that fail to list will retry on Lister. We are monitoring, and will provide updates as more information becomes available.
- resolved May 26, 2026, 09:38 PM UTC
ShopGoodwill has indicated that systems are operational and the incident has been resolved. If you encounter any other issues, please contact our support team.