UpCloud experienced a major incident on February 3, 2026 affecting SG-SIN1: Cloud Servers and SG-SIN1: Storage Backends, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
SG-SIN1: Cloud ServersSG-SIN1: Storage Backends
Update timeline
- identified Feb 03, 2026, 06:29 AM UTC
We have identified an issue with one of the compute nodes in our Singapore data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
- identified Feb 03, 2026, 06:30 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 03, 2026, 06:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 07:50 AM UTC
This incident has been resolved.