UNLV incident
UNLV TeamDynamix Ticketing System Experiencing Performance Issues
UNLV experienced a major incident on November 10, 2025 affecting Applications, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 10, 2025, 03:17 PM UTC
The UNLV TDX ticketing system is currently experiencing performance issues and may not be functioning as expected. Work requests, inquiries, and emails submitted to UNLV IT or Business Affairs utilizing the TeamDynamix (TDX) platform may be delayed, inaccessible, or unable to process properly during this incident. The UNLV IT Help Desk remains open and available to assist. Work requests can still be submitted by phone at 702-895-0777, or in person at the following locations: - Student Union (SU) 231 - Carol Harter Classroom Building (CHB) B113 We appreciate your patience as our teams work to restore full functionality to TDX. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-tdx
- monitoring Nov 10, 2025, 09:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 10, 2025, 11:05 PM UTC
This incident has been resolved.