UNLV incident

Omnissa Horizon Client not performing as expected

Critical Resolved View vendor source →

UNLV experienced a critical incident on February 17, 2026 affecting Applications, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 05:37 PM UTC
Resolved
Feb 17, 2026, 10:51 PM UTC
Duration
5h 13m
Detected by Pingoru
Feb 17, 2026, 05:37 PM UTC

Affected components

Applications

Update timeline

  1. identified Feb 17, 2026, 05:37 PM UTC

    Omnissa Horizon Client, https://workspaces.unlv.edu/?includeNativeClientLaunch=true, is not performing as expected. Users may experience issues when signing into Axium through the Omnissa desktop client or web client version, including login errors or a loop prompting a sign-in repeatedly. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-omnissa-axium

  2. monitoring Feb 17, 2026, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2026, 10:51 PM UTC

    This incident has been resolved.