University of South Australia Outage History
University of South Australia is up right nowPingoru has recorded 50 incidents for University of South Australia: 18 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 592 (0%) |
Incidents, newest first
Major May 6, 2025 Unplanned Service Interruption: Teaching Dashboard 1d 2h Teaching Dashboard
Started May 06, 2025, 02:30 AM UTC· resolved May 07, 2025, 05:28 AM UTC
- investigating May 06, 2025, 02:30 AM UTC
The Teaching Dashboard is currently experiencing a technical issue. The performance may be slow, or unresponsive for some screens. A team is investigating.
- identified May 06, 2025, 11:40 PM UTC
The Teaching Dashboard is currently operational, but some student engagement information may be stale (i.e. not current). The team is currently working on resolving the underlying data issues. Apologies on the disruption to service.
- resolved May 07, 2025, 05:28 AM UTC
This incident has been resolved.
Notice April 22, 2025 Unplanned Service Interruption: Staff Portal 18h 24m myUniSA Staff Portal
Started Apr 22, 2025, 04:58 AM UTC· resolved Apr 22, 2025, 11:22 PM UTC
- investigating Apr 22, 2025, 04:58 AM UTC
The myUniSA Staff Portal is currently experiencing technical issues, but a team of people are investigating. Further updates will be posted shortly.
- investigating Apr 22, 2025, 06:19 AM UTC
We are continuing to investigate the issue
- identified Apr 22, 2025, 07:06 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 22, 2025, 08:48 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 22, 2025, 10:20 AM UTC
A fix had been implemented and staff should be able to log back into the staff portal. If you continue to have issues please contact the IT Help Desk.
- resolved Apr 22, 2025, 11:22 PM UTC
This incident has been resolved.
Notice April 22, 2025 Unplanned Service Interruption: myGraduation and Product Management Platform 20h 38m myGraduation, Product Marketing Platform
Started Apr 22, 2025, 02:43 AM UTC· resolved Apr 22, 2025, 11:22 PM UTC
- investigating Apr 22, 2025, 02:43 AM UTC
Product Management Platform and myGraduation applications are experiencing a technical issues, but a team of people are investigating.
- identified Apr 22, 2025, 04:48 AM UTC
Root cause has been identified, the team is working on addressing the issue, and releasing the fix to production
- monitoring Apr 22, 2025, 08:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2025, 11:22 PM UTC
This incident has been resolved.
Critical March 16, 2025 Unplanned Service Interuption: Whyalla campus network access. 7h 28m Whyalla Campus Network
Started Mar 16, 2025, 10:22 PM UTC· resolved Mar 17, 2025, 05:51 AM UTC
- identified Mar 16, 2025, 10:22 PM UTC
The scheduled maintenance on the link between the Whyalla campus and the rest of the UniSA network encountered some issues and has run overtime. The 3rd party performing the works are currently investigating. Updates to be provided as they become available.
- monitoring Mar 17, 2025, 05:03 AM UTC
A failed component has been replaced, monitoring shows Whyalla is online. Devices may need to be restarted if they are still experiencing issues.
- resolved Mar 17, 2025, 05:51 AM UTC
This incident has been resolved.
Minor March 13, 2025 Unplanned service interruption: Android devices on wireless 1h 40m Wireless Services
Started Mar 13, 2025, 11:56 PM UTC· resolved Mar 14, 2025, 01:36 AM UTC
- investigating Mar 13, 2025, 11:56 PM UTC
It is reported that Android devices are showing "connected without internet" when connected to UniSA Wifi.
- monitoring Mar 14, 2025, 12:22 AM UTC
The issue appears to be related to a connectivity check performed by the devices when connecting to a wireless network. A fix has been applied, initial testing positive.
- resolved Mar 14, 2025, 01:36 AM UTC
This incident has been resolved.
Major March 13, 2025 Unplanned Service Interruption: Corporate Web 29m UniSA Website
Started Mar 13, 2025, 11:49 PM UTC· resolved Mar 14, 2025, 12:18 AM UTC
- investigating Mar 13, 2025, 11:49 PM UTC
We are currently investigating an issue impacting the Corporate Web. Impact of Interruptions: Until resolved, forms using reCaptcha will be unable to submit successfully. Estimated Time of Restoration: 12:00 PM Contact: IT Help Desk, [email protected], +61 8 830 25000
- resolved Mar 14, 2025, 12:18 AM UTC
The issue impacting UniSA Corporate Web has been resolved and service has been restored. Please contact IT Help Desk, [email protected], +61 8 830 25000 for any further assistance.
Minor March 12, 2025 Unplanned Service Interruption: myHR 21m Employee Self Service (myHR)
Started Mar 12, 2025, 02:34 AM UTC· resolved Mar 12, 2025, 02:55 AM UTC
- investigating Mar 12, 2025, 02:34 AM UTC
We are currently investigating an issue impacting myHR. Impact of Interruptions: Until resolved, some users will be unable to calculate their leave balance in myHR. Whilst other users will be unable to approve leave requests. Estimated Time of Restoration: 3:00 PM Contact: IT Help Desk, [email protected], +61 8 830 25000
- resolved Mar 12, 2025, 02:55 AM UTC
The issue impacting myHR has been resolved and service has been restored. Please contact IT Help Desk, [email protected], +61 8 830 25000 for any further assistance.
Major March 5, 2025 VPN users intermittently unable to connect 1h 21m VPN Services
Started Mar 05, 2025, 09:29 PM UTC· resolved Mar 05, 2025, 10:51 PM UTC
- investigating Mar 05, 2025, 09:29 PM UTC
We are currently investigating this issue.
- resolved Mar 05, 2025, 10:51 PM UTC
This incident has been resolved.