University of Nebraska Outage History
University of Nebraska is up right nowPingoru has recorded 82 incidents for University of Nebraska: 80 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 10 | 323 of 720 (45%) |
| May 2026 | 7 | 362 of 744 (49%) |
| June 2026 | 6 | 433 of 720 (60%) |
| July 2026 | 4 | 379 of 744 (51%) |
| August 2026 | 7 | 191 of 744 (26%) |
| September 2026 | 8 | 426 of 720 (59%) |
| October 2026 | 2 | 29 of 592 (5%) |
Incidents, newest first
Major June 1, 2026 Certificate Manager authentication errors 15d 2h Certificate Services
Started Jun 01, 2026, 06:13 PM UTC· resolved Jun 16, 2026, 08:58 PM UTC
- identified Jun 01, 2026, 06:13 PM UTC
We are aware of an issue where some users are unable to authenticate to the Cert-Manager website, receiving the error "Your source IP address is not allowed access to this account". We are working with InCommon support to troubleshoot this issue and restore access. If any certificates are unable to renew via ACME and are nearing expiration, please submit a ticket and provide the Certificate Signing Request (CSR) of the site in question for manual renewal. Questions 402-472-3970 or [email protected]
- resolved Jun 16, 2026, 08:58 PM UTC
All systems are operating normally. This issue is resolved.
Minor June 1, 2026 Microsoft 365 (CoPilot) under investigation 19h 59m Microsoft 365 - Other Apps (PowerApps, Office, etc...)
Started Jun 01, 2026, 05:04 PM UTC· resolved Jun 02, 2026, 01:04 PM UTC
- investigating Jun 01, 2026, 05:04 PM UTC
Users may be unable to access Microsoft 365 CoPilot. Microsoft is currently investigating the issue. Reported by Brandon Young Submitted by Brandon Young Questions 402-472-3970 or [email protected]
- monitoring Jun 01, 2026, 08:18 PM UTC
All issues appear to have subsided, and all systems are performing as expected. The vendor is continuing to monitor for any reoccurring problems. Submitted by Brandon Young
- resolved Jun 02, 2026, 01:04 PM UTC
All systems are operating normally. This issue is resolved. Updated by Brandon Young
Major May 26, 2026 Service outage: nuinsights.nebraska.edu (Tableau) 20h 4m Business Applications (other)
Started May 26, 2026, 12:29 AM UTC· resolved May 26, 2026, 08:33 PM UTC
- investigating May 26, 2026, 12:29 AM UTC
University technicians are currently working with vendor support to identify the cause of the issue. Updates will be provided as the cause of the issue is identified. Currently the estimated time to resolution is known.
- monitoring May 26, 2026, 03:57 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved May 26, 2026, 08:33 PM UTC
All systems are operating normally. This issue is resolved.
Critical May 7, 2026 Yuja under investigation 3h 10m YuJa
Started May 07, 2026, 06:04 PM UTC· resolved May 07, 2026, 09:15 PM UTC
- investigating May 07, 2026, 06:04 PM UTC
Yuja is currently unavailable. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- monitoring May 07, 2026, 06:36 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved May 07, 2026, 09:15 PM UTC
All systems are operating normally. This issue is resolved.
Minor May 5, 2026 Allo Transport Path Outage 1d 14h Network Backbone
Started May 05, 2026, 08:07 AM UTC· resolved May 06, 2026, 10:30 PM UTC
- investigating May 05, 2026, 01:48 PM UTC
WAN Engineering has identified a failed transport path carried by Allo between specific locations. Allo has been engaged, and Allo is beginning an investigation.
- identified May 06, 2026, 02:58 PM UTC
Last night at 5:30 PM, WAN Engineering successfully implemented a temporary path to provide temporary redundancy while the failed path via Allo was worked on. Allo has now completed the repairs on the failed transport path, and WAN Engineering will carry out recovery steps at a later time under RFC 219796.
- resolved May 07, 2026, 01:11 PM UTC
This incident has been resolved.
Minor May 4, 2026 Turnitin service incident 20h 52m Turnitin
Started May 04, 2026, 06:02 PM UTC· resolved May 05, 2026, 02:54 PM UTC
- investigating May 04, 2026, 06:02 PM UTC
Turnitin has reported that due to an unplanned key rotation by Instructure (Canvas), "users will encounter issues accessing reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF)." Details are available on the Turnitin Statuspage site at https://turnitin.statuspage.io/incidents/6hhjq0w36mvf The University of Nebraska has not yet observed any impacts to faculty, staff, or students but are monitoring for issues to our environment. Questions 402-472-3970 or [email protected]
- monitoring May 04, 2026, 11:58 PM UTC
At 5:09PM central time, Turnitin reported, "We are pleased to advise that service has been restored." Between 5:30PM on Friday, May 1st, 2026 and 4:10PM on Monday, May 4th, 2026, "users might have been unable to access or generate similarity reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF)." Canvas will resubmit the affected submissions, though this may take a while to complete. NU ITS is continuing to monitor for any reoccurring problems.
- resolved May 05, 2026, 02:54 PM UTC
All systems are operating normally. This issue is resolved.
Critical May 4, 2026 Instructure Security Incident & Canvas Update 16d 23h Canvas
Started May 04, 2026, 02:42 PM UTC· resolved May 21, 2026, 01:45 PM UTC
- monitoring May 04, 2026, 02:42 PM UTC
On Friday, Instructure (the parent company of Canvas) experienced a cybersecurity incident. We are aware that the company has been working with forensics experts over the weekend to investigate the full scope of the national/global incident. At this time, the University of Nebraska has no information as to whether or not our instances of Canvas were impacted by this cybersecurity event. Our NU ITS team has not seen an increase in faculty/student issues using our instances of Canvas since the time of the incident. As we learn more about the scope of this incident from the vendor, we will be sure to keep you updated. Instructure is also periodically posting updates at https://status.instructure.com/.
- monitoring May 07, 2026, 08:22 PM UTC
We are aware that a threat actor has interrupted access to Instructure Canvas and is currently preventing some users from accessing and authenticating to the service. ITS is actively working to restore access as quickly as possible. We will provide updates as more information becomes available.
- investigating May 07, 2026, 08:36 PM UTC
We are aware that a threat actor has interrupted access to Instructure Canvas and is currently preventing some users from accessing and authenticating to the service. ITS has received confirmation from Instructure that they are aware of the problem and are actively working to resolve it.
- investigating May 07, 2026, 09:33 PM UTC
On Thursday afternoon, Canvas users around the world, including users at all four NU campuses, experienced interruptions to access. Canvas remains unavailable across the University of Nebraska. The university is in contact with Instructure, the parent company of Canvas, and will update the NU community as more information is available. For updates, visit status.nebraska.edu.
- investigating May 08, 2026, 01:36 PM UTC
While Instructure, the parent company of Canvas, has taken steps to restore access, the University of Nebraska is continuing to evaluate risk before restoring access across our campuses. The University of Nebraska will continue to share updates with our faculty, staff and students.
- monitoring May 08, 2026, 06:10 PM UTC
The University of Nebraska has restored access to several Canvas services. Canvas is now available at canvas.nebraska.edu Key integrated tools used for teaching, learning, and assessment—including Yuja, Canvas Quizzes, Turnitin, and Respondus—are now live and ready for use. Due to ongoing security precautions, the following services have not yet been restored within Canvas: Microsoft 365 Zoom Unizin Data Platform (UDP) Peoplesoft "Import Grades from Canvas" feature Instructors can find guidance on how to enter grades without this feature at canvas.nebraska.edu/gradebook. Functionality for Microsoft 365 and Zoom remains intact outside of Canvas and can still be accessed directly through their respective platforms. Some users may notice a different appearance on the Canvas login page; please be assured that it is safe to use. Students who have questions or encounter issues can contact [email protected]. Faculty may reach out to the Learning Technologies team at [email protected]. The university will continue to assess security considerations and will restore additional Canvas services as soon as it is safe to do so. We appreciate your patience, flexibility, and understanding during this time as we work to fully restore services.
- monitoring May 14, 2026, 05:18 PM UTC
Update 5/14/26 Peoplesoft Import Grades from Canvas has been re-enabled Following a security review and assessment, we are now re-enabling the option that allows instructors to import grades from Canvas to Peoplesoft (MyRed, MyBlue, MavLink, MyNCTA, MyRecords). Canvas integrations for the following services are still pending restoration: Microsoft365, Zoom, Unizin Data Platform (UDP). Functionality for Microsoft 365 and Zoom remains intact outside of Canvas and can still be accessed directly through their respective platforms.
- resolved May 21, 2026, 01:45 PM UTC
Integrated tools have now all been re-enabled in Canvas. All systems are operating normally. This issue is resolved. Updated by Rick Murch-Shafer
Major May 1, 2026 Respondus LockDown Browser Instructor Dashboard under investigation 6h 9m Respondus
Started May 01, 2026, 01:17 PM UTC· resolved May 01, 2026, 07:27 PM UTC
- investigating May 01, 2026, 01:17 PM UTC
A problem with Respondus LockDown Browser is under investigation. Instructors are currently unable to access the LockDown Browser dashboard in Canvas courses to view or edit settings. Technicians are investigating the issue. There does not appear to be any impact to students at this time; students should be able to take exams normally. Questions 402-472-3970 or [email protected]
- identified May 01, 2026, 03:30 PM UTC
Respondus has acknowledged an issue affecting all of their customers. Details are available on their website at https://support.respondus.com/hc/en-us/articles/49831405234971-LockDown-Browser-Dashboard-Error-for-Canvas. The cause of this Respondus instructor dashboard issue may be related to an active incident that Instructure has reported related to integrations with Canvas which rely on API keys. Details about that ongoing issue are available on Instructure's Statuspage site at https://status.instructure.com/incidents/ns0sjlmkvc6g.
- monitoring May 01, 2026, 04:31 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved May 01, 2026, 07:27 PM UTC
All systems are operating normally. This issue is resolved.
Notice April 28, 2026 Brief backbone events between Omaha and Lincoln –
Started Apr 28, 2026, 05:30 PM UTC· resolved Apr 28, 2026, 05:30 PM UTC
- resolved Apr 28, 2026, 07:16 PM UTC
Today at 12:27pm CT there was a brief impairment on one side of the fiber ring between Omaha and Lincoln. This caused all traffic between Omaha and Lincoln to reroute through redundant connections. At 12:40pm CT our backbone network performed an automatic reversion which caused traffic to reroute again. End users may have seen slight delays or packet loss as traffic rerouted. Questions 402-472-3970 or [email protected]
Major April 27, 2026 UNO PeopleAdmin under investigation 20h 54m Business Applications (other)
Started Apr 27, 2026, 05:10 PM UTC· resolved Apr 28, 2026, 02:04 PM UTC
- investigating Apr 27, 2026, 05:10 PM UTC
A problem with UNO PeopleAdmin is under investigation. UNO employees may see "Message Security Error" when logging in to PeopleAdmin. ITS is working with UNO Human Resources and their vendor to investigate the issue. Questions 402-472-3970 or [email protected]
- identified Apr 27, 2026, 05:15 PM UTC
PowerSchool, maker of PeopleAdmin, has confirmed an issue with the application and is working to resolve it. Details are available on their Statuspage incident at https://status.powerschool.com/incidents/fgsp40z4wwb6
- monitoring Apr 27, 2026, 09:14 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Apr 28, 2026, 02:04 PM UTC
All systems are operating normally. This issue is resolved.
Major April 26, 2026 UNL DLC Reservation Portal under investigation 20h 24m Digital Learning Center (DLC)
Started Apr 26, 2026, 06:44 PM UTC· resolved Apr 27, 2026, 03:08 PM UTC
- investigating Apr 26, 2026, 06:44 PM UTC
A problem with DLC Reservation Portal is under investigation. Users are intermittently receiving a Not Authorized message after logging in to schedule an exam or perform other actions on the dlc-reserve.unl.edu website. Refreshing the page may allow the user to access the site normally. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- monitoring Apr 26, 2026, 07:18 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Apr 27, 2026, 03:08 PM UTC
All systems are operating normally. This issue is resolved.
Major April 23, 2026 Backbone connection between Omaha and Kearney down 1h 7m Network Backbone
Started Apr 23, 2026, 02:53 PM UTC· resolved Apr 23, 2026, 04:00 PM UTC
- investigating Apr 23, 2026, 02:53 PM UTC
A redundant backbone connection between Omaha and Kearney is down. Traffic successfully failed over to the primary connection. The carrier has been engaged and is investigating. Questions 402-472-3970 or [email protected]
- resolved Apr 23, 2026, 04:00 PM UTC
The carrier has resolved this issue and traffic restored around 10:25am CT, we anticipate no further interruption on the connection.
Notice April 16, 2026 Internet service Status: Monitoring 22h 19m Network Backbone
Started Apr 16, 2026, 08:06 PM UTC· resolved Apr 17, 2026, 06:26 PM UTC
- monitoring Apr 16, 2026, 08:06 PM UTC
Between 2:52 PM and 2:54 PM, the University of Nebraska experienced a network outage impacting internet connectivity. All services have been restored, and network traffic is currently operating as expected. ITS Network Engineering continues to monitor the environment.
- monitoring Apr 16, 2026, 08:23 PM UTC
The issue is due to an unexpected event occurring from within Internet2, and further investigation into its root cause by Internet2 is pending.
- resolved Apr 17, 2026, 06:26 PM UTC
An internal software issue briefly impacted an Internet2 core node. The device was restored shortly after the incident occurred, and services are operating normally.
Critical April 8, 2026 UNL Athletics LPV Network under investigation 7d 2h LINCOLN - City Campus Wired Network Connections, LINCOLN - City Campus Wireless Network Connections, LINCOLN - LPV Wireless Network Connections, LINCOLN - LPV Wired Network Connections
Started Apr 08, 2026, 06:21 PM UTC· resolved Apr 15, 2026, 08:46 PM UTC
- investigating Apr 08, 2026, 06:21 PM UTC
A problem with the Large Public Venue (LPV) network for Nebraska Athletics in Lincoln is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- investigating Apr 08, 2026, 06:35 PM UTC
A new fiber cut appears to be the cause. ITS is working with Nebraska Athletics and contractors on site to identify the location. In addition to the LPV network, unified edge connectivity (both wired and wireless, including eduroam) is also down in parts of North Stadium, West Stadium, and the Hawks Championship Center.
- investigating Apr 08, 2026, 07:44 PM UTC
ITS is continuing to work with Athletics and contractors to locate a fiber cut.
- identified Apr 08, 2026, 08:31 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A fiber cut was located in West Stadium. A contractor is onsite and is preparing to begin repairs. This work is expected to take several hours to complete. We will continue to post updates here as additional information becomes available.
- identified Apr 09, 2026, 03:09 AM UTC
As of 10:00PM, cable splicing (repair) is complete. Testing of the cabling is expected to be completed around 11:00PM. At that time, ITS will analyze what additional work needs to be completed in order to restore all connectivity.
- identified Apr 09, 2026, 02:13 PM UTC
Service has been restored to most Nebraska Athletics facilities. ITS continues to work toward full restoration of network connectivity. At this time, networks at the Hawks Championship Center and parts of North Stadium remain offline. Once these facilities are back online, work will shift to facilities without events scheduled today, including LPV (Athletics) network connections at the Coliseum, Pinnacle Bank Arena, and Avery Hall.
- identified Apr 09, 2026, 03:08 PM UTC
All network connectivity at the Hawks Championship Center has been restored. Work continues on connections in other Nebraska Athletics facilities.
- monitoring Apr 09, 2026, 03:38 PM UTC
Connectivity has been restored. Work continues to restore the Large Public Venue (LPV) network to standard operation. We're continuing to monitor for any reoccurring problems.
- resolved Apr 15, 2026, 08:46 PM UTC
All systems are operating normally. This issue is resolved.
Critical April 8, 2026 Network connectivity at West Stadium (UNL) is under investigation 22h 50m LINCOLN - LPV Wireless Network Connections, LINCOLN - LPV Wired Network Connections
Started Apr 08, 2026, 03:35 PM UTC· resolved Apr 09, 2026, 02:25 PM UTC
- investigating Apr 08, 2026, 03:35 PM UTC
A problem with network connectivity for the Large Public Venue (LPV) network at West Stadium in Lincoln is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- identified Apr 08, 2026, 03:36 PM UTC
ITS has identified a fiber cut as the cause of the issues and is taking steps to remediate impact to affected services at Memorial Stadium (West).
- resolved Apr 09, 2026, 02:25 PM UTC
Connectivity to West Stadium was restored at approximately 11:00AM yesterday (Wednesday, April 8th). All systems are operating normally. This issue is resolved. Work continues on a separate issue affecting the Large Public Venue (LPV) network, and updates will continue to be posted to the Statuspage incident for that issue at https://status.nebraska.edu/incidents/rck9xbv23s1s.
Critical April 6, 2026 PeopleSoft Student Information System portals under investigation 6h 6m MyBlue, MyRecords, MyRed, Mavlink and 1 more
Started Apr 06, 2026, 03:43 PM UTC· resolved Apr 06, 2026, 09:49 PM UTC
- investigating Apr 06, 2026, 03:43 PM UTC
A problem with the PeopleSoft Student Information System portals - MyBLUE, MyRED, MavLINK, MyRecords, and MyNCTA - is under investigation. Admissions applications may also be impacted. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- investigating Apr 06, 2026, 04:04 PM UTC
We are continuing to investigate this issue.
- investigating Apr 06, 2026, 04:45 PM UTC
We are continuing to investigate this issue. In addition to campus portals, other sites and applications which rely on integrations with PeopleSoft (the student information system) may also be affected. Other known impacts include course schedule websites, tuition payment, employee/dependent scholarship functionality in Firefly, and more.
- investigating Apr 06, 2026, 05:59 PM UTC
NU campus portals for the student information system (MyBlue, MyRed, MyNCTA, MyRecords, and MavLink) remain unavailable. At this time, users will not be able to perform actions including: register for courses, visit course schedule websites, request transcripts, apply for admission, make payments, manage or allocate hours to employee/dependent scholarships, or other related services that integrate with the student information system. Additional updates will be posted as more information becomes available.
- monitoring Apr 06, 2026, 07:04 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Apr 06, 2026, 09:49 PM UTC
All systems are operating normally. This issue is resolved.
Critical April 3, 2026 Delinea under investigation 2d 18h PASM
Started Apr 03, 2026, 08:44 PM UTC· resolved Apr 06, 2026, 03:18 PM UTC
- investigating Apr 03, 2026, 08:44 PM UTC
A problem with the Delinea platform is under investigation. Authorized users may see "The application you have accessed is not registered for use with this service." from TrueYou when attempting to log in. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- investigating Apr 03, 2026, 08:54 PM UTC
We are continuing to investigate this issue. As a workaround, authorized users can temporarily access the Delinea Secret Server application directly at https://nebraska.secretservercloud.com and then clicking the Local Login option.
- monitoring Apr 04, 2026, 01:14 AM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Apr 06, 2026, 03:18 PM UTC
All systems are operating normally. This issue is resolved.
Major April 1, 2026 UNL LDAP under investigation 12h 8m Public Information Apps, Academic Technologies (Other)
Started Apr 01, 2026, 12:40 AM UTC· resolved Apr 01, 2026, 12:49 PM UTC
- investigating Apr 01, 2026, 12:40 AM UTC
A problem with UNL LDAP is under investigation. Users are reporting issues with the UNL Directory site (directory.unl.edu), checking in and out at the Digital Learning Center (DLC), and using Huskerscan for event attendance. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- identified Apr 01, 2026, 12:48 AM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A resolution or further update is expected by 8:15PM central time.
- identified Apr 01, 2026, 01:17 AM UTC
We are continuing to work on this issue. The work that has been completed thus far is resulting in affected services beginning to work at least intermittently. Users receiving an error message from an impacted service may see success when refreshing the page and trying again. Further updates to come as work is completed.
- monitoring Apr 01, 2026, 01:29 AM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Apr 01, 2026, 12:49 PM UTC
All systems are operating normally. This issue is resolved.
Major March 27, 2026 Power outage at UNO 2d 21h OMAHA - Wired Network Connections, OMAHA - Wireless Network Connections
Started Mar 27, 2026, 05:14 PM UTC· resolved Mar 30, 2026, 02:58 PM UTC
- investigating Mar 27, 2026, 05:14 PM UTC
An OPPD power outage is impacting the following UNO buildings: Child Care Center, Thompson Alumni Center, University Village, Maverick Village. Network connectivity in these buildings will be affected until power is restored. Questions 402-472-3970 or [email protected]
- identified Mar 27, 2026, 06:43 PM UTC
OPPD continues to work on this power outage. Additional details are available on the OPPD Outage Map at https://www.myoppd.com/portal/PreOutageMap
- resolved Mar 30, 2026, 02:58 PM UTC
Power was restored by OPPD at 12:57PM on Friday. All systems are operating normally. This issue is resolved.
Major March 23, 2026 Valley County Extension down 17h 51m Research Center & Extension Connections
Started Mar 23, 2026, 07:45 PM UTC· resolved Mar 24, 2026, 01:36 PM UTC
- investigating Mar 23, 2026, 07:45 PM UTC
Valley County Extension went down at 1:45pm CT. Other monitored sites in the area went down at the same time. The carrier is investigating, no time of restoral is available. Questions 402-472-3970 or [email protected]
- identified Mar 23, 2026, 08:27 PM UTC
The carrier has confirmed that this is down due to a fiber cut, they anticipate that service will be restored by 8pm CT.
- identified Mar 23, 2026, 10:16 PM UTC
Construction teams are on site and repair work is on-going.
- resolved Mar 24, 2026, 01:36 PM UTC
The circuit was back up by 9:20pm CT last night, the carrier was hands off by 2:45am CT this morning.
Minor March 20, 2026 Microsoft OneDrive and Sharepoint Access Issues 5h 15m Microsoft 365 - Sharepoint / OneDrive (Storage)
Started Mar 20, 2026, 03:49 PM UTC· resolved Mar 20, 2026, 09:04 PM UTC
- investigating Mar 20, 2026, 03:49 PM UTC
Microsoft has reported users may be unable to access OneDrive and SharePoint content and may notice delays or navigation errors. Technicians are investigating the issue.
- investigating Mar 20, 2026, 07:32 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 20, 2026, 07:37 PM UTC
A fix has been implemented and we are continuing to monitor for any reoccurring issues.
- resolved Mar 20, 2026, 09:04 PM UTC
All systems are operating normally. This issue is resolved.
Minor March 18, 2026 Microsoft 365 Suite under investigation 6h 9m Microsoft 365 - Outlook (Exchange Online), Microsoft 365 - Teams (Communication & Voice), Microsoft 365 - Teams (Collaboration & Storage), Microsoft 365 - Sharepoint / OneDrive (Storage) and 1 more
Started Mar 18, 2026, 03:43 PM UTC· resolved Mar 18, 2026, 09:53 PM UTC
- investigating Mar 18, 2026, 03:43 PM UTC
A problem with the Microsoft 365 suite is under investigation. Reported by Brandon Young Submitted by Brandon Young Questions 402-472-3970 or [email protected]
- investigating Mar 18, 2026, 03:55 PM UTC
Microsoft has reported that they are seeing an increase in user reported issues but they don't have details on impact yet. NU ITS has received reports from users who are being prompted to log in repeatedly and others who are seeing an Access Denied message when attempting to access resources they have permissions for. Further updates will be posted here as additional information becomes available.
- monitoring Mar 18, 2026, 05:08 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Mar 18, 2026, 09:53 PM UTC
All systems are operating normally. This issue is resolved.
- postmortem Mar 18, 2026, 09:54 PM UTC
Microsoft’s investigation confirmed that a portion of their networking infrastructure that was recently removed from active service had only reinstated a subset of that removed infrastructure to active service, which led to a load balancing issue when rerouting service traffic. They manually reinstated the entirety of the networking infrastructure slated for service load, and observed positive trends on the service health before later confirming that the service remains healthy and impact is remediated.
Minor March 16, 2026 Microsoft 365 web login under investigation 21h 51m Microsoft 365 - Outlook (Exchange Online), Microsoft 365 - Teams (Communication & Voice), Microsoft 365 - Teams (Collaboration & Storage), Microsoft 365 - Sharepoint / OneDrive (Storage) and 1 more
Started Mar 16, 2026, 03:23 PM UTC· resolved Mar 17, 2026, 01:14 PM UTC
- investigating Mar 16, 2026, 03:23 PM UTC
A problem with Microsoft 365 web login has been reported by Microsoft. Technicians are investigating the issue. Reported by Brandon Young Submitted by Brandon Young Questions 402-472-3970 or [email protected]
- monitoring Mar 16, 2026, 09:03 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Brandon Young
- resolved Mar 17, 2026, 01:14 PM UTC
All systems are operating normally. This issue is resolved. Updated by Brandon Young
Major March 16, 2026 Lincoln City Campus wired network under investigation 7h LINCOLN - City Campus Wired Network Connections
Started Mar 16, 2026, 12:48 PM UTC· resolved Mar 16, 2026, 07:48 PM UTC
- investigating Mar 16, 2026, 12:48 PM UTC
A problem with Lincoln City Campus wired network is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
- identified Mar 16, 2026, 01:09 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Only wired network connections on UNL's City Campus and Nebraska Innovation Campus (NIC) are affected. Wireless connectivity is working as expected, and eduroam is the suggested workaround for users until the wired network issue is resolved.
- monitoring Mar 16, 2026, 02:23 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. If you continue to have any issues, please submit a ticket to [email protected].
- resolved Mar 16, 2026, 07:48 PM UTC
All systems are operating normally. This issue is resolved.
Minor March 13, 2026 Secure Payment services under investigation 5h 13m Business Applications (other)
Started Mar 13, 2026, 02:24 PM UTC· resolved Mar 13, 2026, 07:37 PM UTC
- investigating Mar 13, 2026, 02:24 PM UTC
A problem with Secure Payment services is under investigation. Technicians are investigating the issue. Reported by Todd Jensen Submitted by Casey Wallace Questions 402-472-3970 or [email protected]
- monitoring Mar 13, 2026, 04:39 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Casey Wallace
- resolved Mar 13, 2026, 07:37 PM UTC
All systems are operating normally. This issue is resolved. Updated by Casey Wallace