- Detected by Pingoru
- Mar 16, 2026, 12:48 PM UTC
- Resolved
- Mar 16, 2026, 07:48 PM UTC
- Duration
- 7h
Affected: LINCOLN - City Campus Wired Network Connections
Timeline · 4 updates
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investigating Mar 16, 2026, 12:48 PM UTC
A problem with Lincoln City Campus wired network is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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identified Mar 16, 2026, 01:09 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Only wired network connections on UNL's City Campus and Nebraska Innovation Campus (NIC) are affected. Wireless connectivity is working as expected, and eduroam is the suggested workaround for users until the wired network issue is resolved.
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monitoring Mar 16, 2026, 02:23 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. If you continue to have any issues, please submit a ticket to [email protected].
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resolved Mar 16, 2026, 07:48 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2026, 02:24 PM UTC
- Resolved
- Mar 13, 2026, 07:37 PM UTC
- Duration
- 5h 13m
Affected: Business Applications (other)
Timeline · 3 updates
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investigating Mar 13, 2026, 02:24 PM UTC
A problem with Secure Payment services is under investigation. Technicians are investigating the issue. Reported by Todd Jensen Submitted by Casey Wallace Questions 402-472-3970 or [email protected]
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monitoring Mar 13, 2026, 04:39 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Casey Wallace
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resolved Mar 13, 2026, 07:37 PM UTC
All systems are operating normally. This issue is resolved. Updated by Casey Wallace
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 05:50 PM UTC
- Resolved
- Mar 16, 2026, 02:49 PM UTC
- Duration
- 4d 20h
Affected: Network Backbone
Timeline · 3 updates
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investigating Mar 11, 2026, 05:50 PM UTC
The connection to Great Plains Network that is used exclusively by the Holland Computing Center bounced yesterday at 18:17 and today at 11:06 CT. We are investigating to isolate the root cause of the problem. Questions 402-472-3970 or [email protected]
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monitoring Mar 12, 2026, 04:42 AM UTC
Work was enacted to resolve this issue, we will continue to monitor the connection.
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resolved Mar 16, 2026, 02:49 PM UTC
The connection has remained stable.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 03:02 PM UTC
- Resolved
- Mar 06, 2026, 08:16 PM UTC
- Duration
- 5h 13m
Affected: Microsoft 365 - Sharepoint / OneDrive (Storage)
Timeline · 5 updates
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investigating Mar 06, 2026, 03:02 PM UTC
ITS has received multiple reports of issues accessing SharePoint and OneDrive. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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investigating Mar 06, 2026, 04:28 PM UTC
Users in the North American region may be unable to access multiple Microsoft 365 services. More info Impacted services include, but are not limited to: - Microsoft 365 admin center - SharePoint Online - Microsoft Teams Scope of impact Impact is specific to some users located in North American region attempting to access the Microsoft 365 admin center, Microsoft Teams and SharePoint Online.
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investigating Mar 06, 2026, 05:45 PM UTC
Current status Mar 6, 2026, 12:25 PM EST We've received reports that the issue is no longer occurring for some users and we're continuing our investigation to confirm full recovery. Our investigation is focused on content delivery network (CDN) configurations and interactions with third‑party network providers.
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monitoring Mar 06, 2026, 07:26 PM UTC
Current status Mar 6, 2026, 1:14 PM EST We've received additional reports that the issue has recovered, and telemetry that monitors CDN interactions has shown there is no longer impact. We've confirmed that a CDN endpoint became unavailable for a period of time and the cause of this is still under investigation. Our automated recovery features should have mitigated the issue without intervention by failing traffic to an alternate CDN endpoint, however, this did not occur and resulted in extended impact. We’re continuing to examine the underlying circumstances that led to this behavior to enhance the resiliency of our services.
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resolved Mar 06, 2026, 08:16 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 02:01 AM UTC
- Resolved
- Mar 05, 2026, 07:27 PM UTC
- Duration
- 17h 26m
Affected: LINCOLN - City Campus Wired Network Connections
Timeline · 4 updates
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investigating Mar 05, 2026, 02:01 AM UTC
A problem with wired network connectivity on City Campus at UNL is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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identified Mar 05, 2026, 02:35 AM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
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monitoring Mar 05, 2026, 03:31 AM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Mar 05, 2026, 07:27 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 03:23 PM UTC
- Resolved
- Mar 03, 2026, 05:03 PM UTC
- Duration
- 8d 1h
Affected: Microsoft 365 - Outlook (Exchange Online)Microsoft 365 - Teams (Collaboration & Storage)Microsoft 365 - Sharepoint / OneDrive (Storage)Microsoft 365 - Other Apps (PowerApps, Office, etc...)
Timeline · 3 updates
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investigating Feb 23, 2026, 03:23 PM UTC
A problem with Microsoft 365 login is under investigation. The issue has been reported to the vendor. Reported by Megan Haugerud Submitted by Brandon Young Questions 402-472-3970 or [email protected]
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monitoring Feb 23, 2026, 04:29 PM UTC
All login issues to the Microsoft 365 services appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Brandon Young
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resolved Mar 03, 2026, 05:03 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
Critical February 16, 2026 - Detected by Pingoru
- Feb 16, 2026, 05:35 PM UTC
- Resolved
- Feb 16, 2026, 07:36 PM UTC
- Duration
- 2h
Affected: Research Center & Extension Connections
Timeline · 3 updates
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investigating Feb 16, 2026, 05:35 PM UTC
A problem with network connectivity at the Nebraska College of Technical Agriculture (NCTA) in Curtis is under investigation. At this time, all wired and wireless connectivity is down. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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monitoring Feb 16, 2026, 05:51 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Feb 16, 2026, 07:36 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 05:35 PM UTC
- Resolved
- Mar 03, 2026, 04:30 PM UTC
- Duration
- 18d 22h
Affected: Microsoft 365 - Outlook (Exchange Online)
Timeline · 2 updates
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identified Feb 12, 2026, 05:35 PM UTC
The MS365 team identified an issue which was causing incorrect primary email addresses to be assigned to Student Workers and Grad Students. Due to the syncing times of the systems we have seen several instances of those students being in the address book incorrectly which is causing some issues when people try to email them. Until the address book fully syncs back up entering in the email address manually and not relying on the type ahead or auto complete address and / or using the outlook web app are recommended. We hope this finishes syncing overnight tonight. For more information on updating type ahead cached contacts, please see this KB article: https://nusupport.nebraska.edu/TDClient/33/Portal/KB/ArticleDet?ID=594 Updated by Brandon Young
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resolved Mar 03, 2026, 04:30 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 04:43 PM UTC
- Resolved
- Feb 09, 2026, 07:32 PM UTC
- Duration
- 2h 49m
Affected: LINCOLN - City Campus Wireless Network Connections
Timeline · 3 updates
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investigating Feb 09, 2026, 04:43 PM UTC
A problem with Lincoln city campus - wireless service is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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monitoring Feb 09, 2026, 05:04 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Feb 09, 2026, 07:32 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 04:49 PM UTC
- Resolved
- Feb 07, 2026, 02:09 AM UTC
- Duration
- 9h 19m
Affected: LINCOLN - City Campus Wired Network ConnectionsLINCOLN - City Campus Wireless Network Connections
Timeline · 2 updates
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identified Feb 06, 2026, 04:49 PM UTC
A fiber line serving the Outdoor Adventure Center and the 14th and Avery Garage has been cut. Technicians are actively working to restore service. Questions 402-472-3970 or [email protected]
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resolved Feb 07, 2026, 02:09 AM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 08:33 PM UTC
- Resolved
- Jan 26, 2026, 02:47 PM UTC
- Duration
- 3d 18h
Affected: Microsoft 365 - Outlook (Exchange Online)Microsoft 365 - Teams (Communication & Voice)Microsoft 365 - Teams (Collaboration & Storage)Microsoft 365 - Sharepoint / OneDrive (Storage)Microsoft 365 - Other Apps (PowerApps, Office, etc...)Microsoft 365 / ProofPoint - Email Deliverability & Processing
Timeline · 4 updates
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investigating Jan 22, 2026, 08:33 PM UTC
A problem with MS365 services is under investigation. Email does appear to be impacted. Technicians are investigating the issue. Reported by Eric Haffey Submitted by Bryan Fitzgerald Questions 402-472-3970 or [email protected]
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identified Jan 23, 2026, 03:53 AM UTC
The vendor has identified the cause of the issues and is taking steps to remediate impact to affected services. Updated by Bryan Fitzgerald
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monitoring Jan 23, 2026, 01:38 PM UTC
Most issues have been resolved, with the exception that some users may still be unable to access Outlook on the web. All other services are fully operational, and systems are performing as expected. We will continue to monitor for any recurring issues. Submitted by Bryan Fitzgerald
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resolved Jan 26, 2026, 02:47 PM UTC
All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 06:45 PM UTC
- Resolved
- Jan 13, 2026, 02:57 PM UTC
- Duration
- 20h 12m
Affected: Microsoft 365 - Outlook (Exchange Online)
Timeline · 3 updates
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identified Jan 12, 2026, 06:45 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Domains impacted thus far are Nebraska.edu, UNOmaha.edu, UNL.edu and UNK.edu. Updated by Bryan Fitzgerald
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monitoring Jan 12, 2026, 08:24 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Bryan Fitzgerald
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resolved Jan 13, 2026, 02:57 PM UTC
All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 03:55 PM UTC
- Resolved
- Jan 12, 2026, 08:25 PM UTC
- Duration
- 4h 30m
Affected: Authentication / Single Sign-On
Timeline · 3 updates
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investigating Jan 12, 2026, 03:55 PM UTC
A problem with TrueYou self service is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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monitoring Jan 12, 2026, 04:51 PM UTC
A fix has been rolled out and issues seem to have been resolved. We continue to monitor for further errors.
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resolved Jan 12, 2026, 08:25 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 02:28 PM UTC
- Resolved
- Jan 28, 2026, 06:59 PM UTC
- Duration
- 16d 4h
Affected: Network Backbone
Timeline · 3 updates
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investigating Jan 12, 2026, 02:28 PM UTC
We are investigating an issue on one of the two backbone links to Tierpoint. Traffic failed over to the redundant link successfully. Questions 402-472-3970 or [email protected]
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monitoring Jan 12, 2026, 03:45 PM UTC
We have restored the backbone connection and are monitoring the network.
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resolved Jan 28, 2026, 06:59 PM UTC
This link has remained stable.
Read the full incident report →
- Detected by Pingoru
- Dec 31, 2025, 07:54 PM UTC
- Resolved
- Dec 31, 2025, 11:21 PM UTC
- Duration
- 3h 26m
Affected: OMAHA - Wired Network ConnectionsOMAHA - Wireless Network Connections
Timeline · 4 updates
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investigating Dec 31, 2025, 07:54 PM UTC
Network connectivity on the Dodge campus at UNO is currently impacted by an OPPD power outage in the area. Questions 402-472-3970 or [email protected]
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identified Dec 31, 2025, 07:57 PM UTC
OPPD is performing maintenance which is expected to cause intermittent power outages on the UNO Dodge campus until 2:30PM. Wired and wireless network connectivity may be affected during this time depending on the duration of each outage.
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monitoring Dec 31, 2025, 09:22 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Dec 31, 2025, 11:21 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 07:36 PM UTC
- Resolved
- Dec 19, 2025, 08:53 PM UTC
- Duration
- 1h 17m
Affected: Microsoft 365 - Teams (Communication & Voice)
Timeline · 2 updates
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investigating Dec 19, 2025, 07:36 PM UTC
A problem with Microsoft Teams is under investigation. Technicians are investigating the issue. Reported by Bryan Fitzgerald Submitted by Bryan Fitzgerald Questions 402-472-3970 or [email protected]
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resolved Dec 19, 2025, 08:53 PM UTC
All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald
Read the full incident report →
- Detected by Pingoru
- Nov 24, 2025, 03:06 PM UTC
- Resolved
- Dec 01, 2025, 04:45 PM UTC
- Duration
- 7d 1h
Affected: Telephone ServicesCellular Services
Timeline · 3 updates
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investigating Nov 24, 2025, 03:06 PM UTC
A problem has been discovered where some T-Mobile users are not able to call UNL phone numbers. Technicians from the University and T-Mobile are investigating the issue. Questions 402-472-3434 or [email protected]
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monitoring Nov 25, 2025, 08:08 PM UTC
T-Mobile technicians have made a change that seems to have fixed the issue. We are continuing to monitor the situation.
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resolved Dec 01, 2025, 04:45 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 21, 2025, 02:28 PM UTC
- Resolved
- Nov 21, 2025, 03:09 PM UTC
- Duration
- 41m
Affected: Kiosk printing
Timeline · 4 updates
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investigating Nov 21, 2025, 02:28 PM UTC
A problem with Wepa printer kiosks is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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identified Nov 21, 2025, 02:33 PM UTC
At this time, only a small number of printing kiosks in Kearney and Lincoln are inoperable. Wēpa provided the following information: "We are experiencing widespread outages due to unexpected issues with a kiosk application update that went out yesterday/overnight. Our higher level developmental team members have already been notified and are currently working to resolve the issue." We will post additional updates as more information becomes available.
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monitoring Nov 21, 2025, 02:37 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Wepa provided the following update: "We experienced a widespread outage due to unexpected issues with an overnight kiosk application update. Our developmental team has been made aware of the issue and pushed out another update this morning to resolve the issue. Our affected kiosk numbers are in the single digits now. If you are still having issues or have any questions or concerns, please let us know and we'll be happy to assist."
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resolved Nov 21, 2025, 03:09 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 15, 2025, 05:46 PM UTC
- Resolved
- Nov 16, 2025, 03:15 PM UTC
- Duration
- 21h 28m
Affected: Website Services
Timeline · 5 updates
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investigating Nov 15, 2025, 05:46 PM UTC
A problem with some Nebraska.edu websites is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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investigating Nov 15, 2025, 05:48 PM UTC
Users may see a Server Error when accessing some websites on the Nebraska.edu domain. Affected sites all appear to reside in one specific hosting environment. We continue to investigate the cause.
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investigating Nov 15, 2025, 08:40 PM UTC
We are continuing to investigate this issue.
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monitoring Nov 15, 2025, 11:41 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Nov 16, 2025, 03:15 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 15, 2025, 05:40 PM UTC
- Resolved
- Nov 16, 2025, 12:24 AM UTC
- Duration
- 6h 43m
Affected: OMAHA - Wired Network ConnectionsOMAHA - Wireless Network Connections
Timeline · 5 updates
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investigating Nov 15, 2025, 05:40 PM UTC
An Omaha Public Power District (OPPD) power outage is affecting the west side of UNO's Dodge Campus, including Maverick Village and Hayden House.
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identified Nov 15, 2025, 05:40 PM UTC
Estimate time of restoration, according to OPPD, is 1pm. Network connectivity and other IT services may be affected in buildings without power.
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identified Nov 15, 2025, 05:41 PM UTC
Additional information about this OPPD power outage can be found on their website at https://www.oppd.com/outages/
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monitoring Nov 15, 2025, 08:38 PM UTC
OPPD reports that power was restored to the area. All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Nov 16, 2025, 12:24 AM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 10, 2025, 02:41 PM UTC
- Resolved
- Nov 10, 2025, 10:42 PM UTC
- Duration
- 8h 1m
Affected: Business Applications (other)
Timeline · 8 updates
Read the full incident report →
- Detected by Pingoru
- Nov 07, 2025, 07:58 PM UTC
- Resolved
- Nov 10, 2025, 02:44 PM UTC
- Duration
- 2d 18h
Affected: Firefly and related applicationsNeBIS/SAP
Timeline · 5 updates
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investigating Nov 07, 2025, 07:58 PM UTC
A problem with Firefly is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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investigating Nov 07, 2025, 09:12 PM UTC
Services hosted NH Data Center or VMware in including Firefly continue to have issues.
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identified Nov 07, 2025, 09:39 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
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monitoring Nov 07, 2025, 09:43 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
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resolved Nov 10, 2025, 02:44 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 07, 2025, 05:41 PM UTC
- Resolved
- Nov 10, 2025, 02:45 PM UTC
- Duration
- 2d 21h
Affected: Canvas
Timeline · 3 updates
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investigating Nov 07, 2025, 05:41 PM UTC
A problem with Canvas is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
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identified Nov 07, 2025, 05:48 PM UTC
Instructure, the company who owns the Canvas learning management system, reported at 10:23AM central time that "Some users may be experiencing slow load times or timeout errors when accessing Canvas". They posted an update at 10:58AM indicating, "A fix has been implemented and we are monitoring the results." Additional information can be found on their Statuspage incident at https://status.instructure.com/incidents/sg6jnckysx5w ITS has observed intermittent errors on University of Nebraska instances of Canvas, primarily in the admin portal but also with Speedgrader, which is used by instructors. Please check back for further updates.
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resolved Nov 10, 2025, 02:45 PM UTC
All systems are operating normally. This issue is resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 06, 2025, 02:31 PM UTC
- Resolved
- Nov 06, 2025, 08:47 PM UTC
- Duration
- 6h 15m
Affected: Amazon SES / On-Prem SMTP Relay
Timeline · 5 updates
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investigating Nov 06, 2025, 02:31 PM UTC
A problem with Amazon SES is under investigation. Technicians are investigating the issue. Submitted by Bryan Fitzgerald Questions 402-472-3970 or [email protected]
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investigating Nov 06, 2025, 02:36 PM UTC
We are continuing to investigate this issue.
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identified Nov 06, 2025, 02:51 PM UTC
ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Updated by Bryan Fitzgerald
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monitoring Nov 06, 2025, 04:25 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Bryan Fitzgerald
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resolved Nov 06, 2025, 08:47 PM UTC
All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald
Read the full incident report →
- Detected by Pingoru
- Nov 03, 2025, 03:01 PM UTC
- Resolved
- Nov 10, 2025, 08:41 PM UTC
- Duration
- 7d 5h
Affected: Network BackboneRegional | National Internet Service Provider
Timeline · 5 updates
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investigating Nov 03, 2025, 03:01 PM UTC
Internet2 via GPN in Kansas City is down after carrier maintenance. Traffic has failed over through Northerntier, however some specific services are hard down: HCC to ESNET via GPN Connection to BTN The carrier has been engaged and is investigating. Questions 402-472-3970 or [email protected]
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investigating Nov 03, 2025, 06:53 PM UTC
We are working with the carrier and our equipment vendor to isolate the root cause. We are preparing to troubleshoot fiber and equipment issues.
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investigating Nov 03, 2025, 09:52 PM UTC
We are continuing to troubleshoot.
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monitoring Nov 04, 2025, 03:51 PM UTC
All NU/NN issues appear to have subsided, our carrier continues to work on their outage. We're continuing to monitor for any reoccurring problems.
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resolved Nov 10, 2025, 08:41 PM UTC
This incident has been resolved. Lumen will schedule follow-up maintenance at a later time.
Read the full incident report →
