Unit incident

Degraded Performance - Cards, Payments, Transactions

Minor Resolved View vendor source →

Unit experienced a minor incident on November 10, 2023 affecting Payments and Cards, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 06:17 PM UTC
Resolved
Nov 10, 2023, 06:37 PM UTC
Duration
19m
Detected by Pingoru
Nov 10, 2023, 06:17 PM UTC

Affected components

PaymentsCards

Update timeline

  1. investigating Nov 10, 2023, 06:17 PM UTC

    We are experiencing degraded performance with multiple endpoints, leading requests to timeout. Our team is actively investigating the issue.

  2. monitoring Nov 10, 2023, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2023, 06:37 PM UTC

    This incident has been resolved.