Unit incident

Account Creation (Production)

Major Resolved View vendor source →

Unit experienced a major incident on December 15, 2023 affecting Core, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2023, 01:00 AM UTC
Resolved
Dec 15, 2023, 01:00 AM UTC
Duration
—
Detected by Pingoru
Dec 15, 2023, 01:00 AM UTC

Affected components

Core

Update timeline

  1. identified Dec 14, 2023, 11:10 PM UTC

    We have identified an issue with account creation that causes some attempts to fail and are working on a solution.

  2. resolved Dec 15, 2023, 01:16 AM UTC

    This incident is resolved. Any affected account creation requests have now succeeded.