Unit incident

Degraded service for cards

Major Resolved View vendor source →

Unit experienced a major incident on April 30, 2024 affecting Cards, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 12:00 PM UTC
Resolved
Apr 30, 2024, 04:08 PM UTC
Duration
4h 7m
Detected by Pingoru
Apr 30, 2024, 12:00 PM UTC

Affected components

Cards

Update timeline

  1. investigating Apr 30, 2024, 01:00 PM UTC

    Our card creation service is degraded, we are looking into it.

  2. identified Apr 30, 2024, 01:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 30, 2024, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2024, 04:08 PM UTC

    This incident has been resolved.