Unit incident

We are experiencing downtime across all the system

Critical Resolved View vendor source →

Unit experienced a critical incident on July 6, 2023 affecting Onboarding and Payments and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 11:54 AM UTC
Resolved
Jul 06, 2023, 12:34 PM UTC
Duration
40m
Detected by Pingoru
Jul 06, 2023, 11:54 AM UTC

Affected components

OnboardingPaymentsDashboardCardsCoreWebhooks

Update timeline

  1. investigating Jul 06, 2023, 11:54 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 06, 2023, 11:55 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  3. identified Jul 06, 2023, 12:04 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 06, 2023, 12:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 06, 2023, 12:34 PM UTC

    This incident has been resolved.