Unit incident

System Degraded Performance

Minor Resolved View vendor source →

Unit experienced a minor incident on May 17, 2024 affecting Onboarding and Payments and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 03:30 PM UTC
Resolved
May 17, 2024, 04:50 PM UTC
Duration
1h 20m
Detected by Pingoru
May 17, 2024, 03:30 PM UTC

Affected components

OnboardingPaymentsCardsCoreWebhooks

Update timeline

  1. investigating May 17, 2024, 03:30 PM UTC

    We are currently investigating this issue.

  2. identified May 17, 2024, 04:21 PM UTC

    The issue has been identified and a fix has been partially implemented.

  3. monitoring May 17, 2024, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 17, 2024, 04:50 PM UTC

    This incident has been resolved.