Unit experienced a critical incident on August 9, 2024 affecting Onboarding and Payments and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
OnboardingPaymentsCardsCoreWebhooks
Update timeline
- investigating Aug 09, 2024, 09:35 PM UTC
We are currently investigating this issue.
- investigating Aug 09, 2024, 10:09 PM UTC
We are continuing to investigate this issue.
- investigating Aug 09, 2024, 10:29 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 09, 2024, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 09, 2024, 10:56 PM UTC
This incident has been resolved.