Unit incident

Sandbox Timeouts

Minor Resolved View vendor source →

Unit experienced a minor incident on November 15, 2024 affecting Onboarding, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 06:57 PM UTC
Resolved
Nov 15, 2024, 10:44 PM UTC
Duration
3h 46m
Detected by Pingoru
Nov 15, 2024, 06:57 PM UTC

Affected components

Onboarding

Update timeline

  1. investigating Nov 15, 2024, 06:57 PM UTC

    We are currently investigating an issue causing some requests to timeout.

  2. identified Nov 15, 2024, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2024, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2024, 10:44 PM UTC

    This incident has been resolved.