Unit incident

Elevated API Errors on Sandbox

Critical Resolved View vendor source →

Unit experienced a critical incident on April 22, 2025 affecting Onboarding and Payments and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 09:16 AM UTC
Resolved
Apr 22, 2025, 10:44 AM UTC
Duration
1h 27m
Detected by Pingoru
Apr 22, 2025, 09:16 AM UTC

Affected components

OnboardingPaymentsCardsCoreWebhooks

Update timeline

  1. investigating Apr 22, 2025, 09:16 AM UTC

    We're experiencing an elevated level of API errors on Sandbox and are currently looking into the issue.

  2. identified Apr 22, 2025, 10:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2025, 10:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2025, 10:44 AM UTC

    This incident has been resolved.