Unified Technology Solutions Outage History

Unified Technology Solutions is up right now

Unified Technology Solutions had 11 outages in the last 2 years totaling 411h 16m of downtime — averaging 0.5 incidents per month.

There were 11 Unified Technology Solutions outages since June 28, 2024 totaling 411h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.unifiedtechs.com

Major December 8, 2025

Comcast Outages in some areas of Vero

Detected by Pingoru
Dec 08, 2025, 04:48 PM UTC
Resolved
Dec 08, 2025, 07:51 PM UTC
Duration
3h 3m
Affected: Comcast Internet Services
Timeline · 3 updates
  1. identified Dec 08, 2025, 04:48 PM UTC

    We have a number of Comcast customers down, we are reaching out to Comcast support to see if there is any ETA.

  2. identified Dec 08, 2025, 05:43 PM UTC

    There are between 500 to 2000 customers affected, the cause is "Network Damage" which we would understand to be physical damage to some lines or equipment. We are seeing more customers coming online but those that do are often having speed issues. We will pass on any more info as we receive it.

  3. resolved Dec 08, 2025, 07:51 PM UTC

    At his time all issues related to this outage appear to be resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 01:47 PM UTC
Resolved
Nov 18, 2025, 07:12 PM UTC
Duration
5h 25m
Affected: Cloudflare DNS Root ServersCloudflare Authoritative DNS
Timeline · 4 updates
  1. identified Nov 18, 2025, 01:47 PM UTC

    Cloudflare is currently experiencing a major global outage affecting a wide range of websites and services.

  2. monitoring Nov 18, 2025, 02:50 PM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. Cloudflare will continuing to monitor for errors to ensure all services are back to normal.

  3. monitoring Nov 18, 2025, 04:55 PM UTC

    Cloudflare is continuing to see errors and latency improvements but still have reports of intermittent errors. Cloudflare continues to monitor the situation as it improves and looking for ways to accelerate full recovery.

  4. resolved Nov 18, 2025, 07:12 PM UTC

    Cloudflare reports their services are currently operating normally

Read the full incident report →

Major August 15, 2025

UTS Operator down for some Comcast users.

Detected by Pingoru
Aug 15, 2025, 07:38 PM UTC
Resolved
Aug 16, 2025, 07:44 PM UTC
Duration
1d
Affected: UTS Operator - Hosted Phone SystemsComcast Internet Services
Timeline · 4 updates
  1. identified Aug 15, 2025, 07:38 PM UTC

    We had an outage of UTS Operator that appeared to affect customers on Comcast and is associated with a Fiber Optic cut on State Road 520. It seems to be a situation referred to as a net split, where Comcast is unable to communicate with the data center that supports our phone system; however, it appears to be discovering alternative routes. We are observing indications of recovery and are actively monitoring the situation.

  2. monitoring Aug 15, 2025, 07:52 PM UTC

    It appears that everything is returning to normal, if you have a phone that is still not working you may find rebooting it fixes the issue. If not feel free to reach out to us.

  3. monitoring Aug 16, 2025, 07:43 PM UTC

    After 24 hours we have seen no further issues and believe the issue to be fully resolved.

  4. resolved Aug 16, 2025, 07:44 PM UTC

    Issue Resolved.

Read the full incident report →

Notice August 8, 2025

UTS Office Address Change

Detected by Pingoru
Aug 08, 2025, 02:25 PM UTC
Resolved
Aug 08, 2025, 02:25 PM UTC
Duration
—
Affected: UTS Helpdesk Services
Timeline · 1 update
  1. resolved Aug 08, 2025, 02:25 PM UTC

    Dear Valued Customer, We are excited to announce that Unified Technology Solutions is moving to a bigger and better office! As we continue to grow, this expansion will allow us to serve you more efficiently and comfortably. Our new address is: 1910 82nd Ave, Suite 106 Vero Beach, FL 32966 Please start sending all payments or other correspondence to this address starting today. We have carefully planned this relocation over several weeks to ensure minimal impact on our services and your experience. We expect the transition to be smooth, with little to no disruption to our operations. If you have any questions about the move or our services, please don’t hesitate to reach out: • Email: [email protected] • Phone: 772.539.7667 Thank you for being a valued part of the Unified Technology Solutions family. We look forward to welcoming you to our new location and continuing to support your technology needs. Warm regards, The Unified Technology Solutions Team

Read the full incident report →

Notice May 27, 2025

Updated Deadline for Holiday Phone Change Requests

Detected by Pingoru
May 27, 2025, 04:37 PM UTC
Resolved
May 27, 2025, 04:37 PM UTC
Duration
—
Affected: UTS Operator - Hosted Phone Systems
Timeline · 1 update
  1. resolved May 27, 2025, 04:37 PM UTC

    Dear Valued UTS Operator Customers, We hope this message finds you well. We have been experiencing a significant increase in last-minute holiday phone change requests. In order to serve all our customers efficiently we kindly request that all holiday phone change requests be submitted by 10am on the last business weekday before the holiday. Your cooperation is essential in helping us manage the high demand and provide timely error free service to everyone. We appreciate your understanding and support and thank you for choosing UTS for you phone and IT service needs. Warm regards, The Team at Unified Technology Solutions P.S: If you use a generic holiday message you may choose to provide us with a list of holidays for the year and we will program them for you ahead of time, be aware we are unable to provide holiday specific messaging if you choose this option.

Read the full incident report →

Major January 14, 2025

Flowroute Intermittent Inbound Call Failures from AT&T

Detected by Pingoru
Jan 14, 2025, 03:21 PM UTC
Resolved
Jan 14, 2025, 08:04 PM UTC
Duration
4h 43m
Affected: UTS Operator - Hosted Phone Systems
Timeline · 3 updates
  1. investigating Jan 14, 2025, 03:21 PM UTC

    Flowroute is actively working with it's peer networks to address intermittent inbound call failures affecting calls from AT&T customers in Southeast Florida. We will continue to monitor the situation and provide updates as we receive them.

  2. monitoring Jan 14, 2025, 04:26 PM UTC

    It looks like the issue may be resolved though we are still waiting for official word from the vendor.

  3. resolved Jan 14, 2025, 08:04 PM UTC

    Issue has been confirmed as resolved by vendor.

Read the full incident report →

Minor October 7, 2024

Hurricane Milton

Detected by Pingoru
Oct 07, 2024, 03:49 PM UTC
Resolved
Oct 22, 2024, 06:21 PM UTC
Duration
15d 2h
Affected: Comcast Internet ServicesFP&L Electric Service
Timeline · 10 updates

Read the full incident report →

Major September 23, 2024

UTS Operator Phone Outage

Detected by Pingoru
Sep 23, 2024, 12:30 PM UTC
Resolved
Sep 23, 2024, 05:10 PM UTC
Duration
4h 39m
Affected: UTS Operator - Hosted Phone Systems
Timeline · 3 updates
  1. identified Sep 23, 2024, 02:01 PM UTC

    Currently we are experiencing an inbound phone system outage and to extend our sincere apologies for any inconvenience this may have caused. We understand the critical importance of maintaining reliable communication systems and deeply regret the disruption. Please be assured that our technical team is actively working to resolve the issue as quickly as possible and we pushed a reboot to all phones a few minutes ago to force them to re-register. If anyones phone is still not working have them reboot it. If the reboot doesn't work, please let us know right away. .

  2. monitoring Sep 23, 2024, 02:15 PM UTC

    A fix has been applied and we are seeing positive results, we will continue to monitor the issue but we believe all service is returned to normal. If someone still has issues have them reboot their phone first then have them reach out to us if that does not resolve it.

  3. resolved Sep 23, 2024, 05:10 PM UTC

    The issue has been resolved, a log file grew too large and filled up the drive. We are looking into ways to alert and/or prevent this from happening in the future.

Read the full incident report →

Minor September 12, 2024

Office 365 Outage for AT&T Customers

Detected by Pingoru
Sep 12, 2024, 12:56 PM UTC
Resolved
Sep 12, 2024, 04:32 PM UTC
Duration
3h 35m
Affected: AT&T Internet ServicesMicrosoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc.
Timeline · 3 updates
  1. identified Sep 12, 2024, 12:56 PM UTC

    We are aware of an issue for users of AT&T Internet services being unable to access Microsoft 365 services, Microsoft is aware of the issue and we will pass on further info as soon as we have it.

  2. monitoring Sep 12, 2024, 02:00 PM UTC

    We are seeing reports O365 is starting to work again for AT&T users, we will continue to monitor the issue to make sure it clears up fully.

  3. resolved Sep 12, 2024, 04:32 PM UTC

    No more reports of errors, all customers are working.

Read the full incident report →

Major June 28, 2024

Issue calling UTS Operator VOIP numbers from AT&T cell phones.

Detected by Pingoru
Jun 28, 2024, 02:26 PM UTC
Resolved
Jun 28, 2024, 05:38 PM UTC
Duration
3h 11m
Affected: UTS Operator - Hosted Phone SystemsOther 3rd Party Issues
Timeline · 2 updates
  1. investigating Jun 28, 2024, 02:26 PM UTC

    We have confirmed an issue where AT&T cell phone customers can not call users of our phone systems due to a routing issue between Flowroute, who provides dial tone service, and AT&T. While we have reported the issue to the providers and will update you when we have any new info.

  2. resolved Jun 28, 2024, 05:38 PM UTC

    The issue has been resolved and AT&T cell service callers can now call Flowroute clients again.

Read the full incident report →