Unbounce Outage History

Started Sep 28, 2026, 04:08 PM UTC· resolved Sep 28, 2026, 05:39 PM UTC

1. investigating Sep 28, 2026, 04:08 PM UTC

   Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. identified Sep 28, 2026, 04:12 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Sep 28, 2026, 05:12 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Sep 28, 2026, 05:39 PM UTC

   The incident has been resolved. Leads are able to get delivered to Mailchimp as usual again. All impacted leads have been re-submitted to Mailchimp now as well.

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Started Aug 14, 2026, 03:28 PM UTC· resolved Aug 14, 2026, 05:42 PM UTC

1. investigating Aug 14, 2026, 03:28 PM UTC

   We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

2. monitoring Aug 14, 2026, 04:07 PM UTC

   A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

3. monitoring Aug 14, 2026, 04:52 PM UTC

   Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

4. resolved Aug 14, 2026, 05:42 PM UTC

   This incident has been resolved.

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Started Jul 22, 2026, 06:06 PM UTC· resolved Jul 22, 2026, 06:28 PM UTC

1. investigating Jul 22, 2026, 06:06 PM UTC

   We are currently investigating an issue with missing navigations links in app.unbounce.com. In the left-hand menu, these links are currently missing: - Popups & Sticky Bars - Integrations - Users - Script Manager - Labs Our development team is actively working on resolving this issue. We will update this space when more information is available.

2. monitoring Jul 22, 2026, 06:20 PM UTC

   A fix has been implemented and we're monitoring the results. All of the navigation links are available again.

3. resolved Jul 22, 2026, 06:28 PM UTC

   This incident has been resolved. All navigation links in the left-hand menu are now available.

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Started May 25, 2026, 02:33 PM UTC· resolved May 27, 2026, 12:18 AM UTC

1. investigating May 25, 2026, 02:33 PM UTC

   We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

2. identified May 25, 2026, 03:00 PM UTC

   The issue has been identified, and our engineering team is actively working on a fix.

3. monitoring May 25, 2026, 05:36 PM UTC

   Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

4. monitoring May 25, 2026, 10:02 PM UTC

   The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

5. monitoring May 26, 2026, 07:59 PM UTC

   The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

6. resolved May 27, 2026, 12:18 AM UTC

   This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

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Started Mar 05, 2026, 12:32 AM UTC· resolved Mar 05, 2026, 12:32 AM UTC

1. monitoring Mar 05, 2026, 12:32 AM UTC

   Mar 4, 16:32 PST Resolved - This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions. Mar 4, 15:24 PST Monitoring - A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected. Mar 4, 10:33 PST Investigating - We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

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Started Feb 20, 2026, 04:38 PM UTC· resolved Feb 20, 2026, 04:38 PM UTC

1. monitoring Feb 20, 2026, 04:38 PM UTC

   Feb 20, 08:38 PST Resolved - In-App Cancellations are fully functional. Feb 20, 08:11 PST Investigating - We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

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Started Feb 13, 2026, 11:34 PM UTC· resolved Feb 13, 2026, 11:34 PM UTC

1. monitoring Feb 13, 2026, 11:34 PM UTC

   Feb 13, 15:34 PST Resolved - This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue. Feb 13, 14:40 PST Monitoring - Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

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Started Feb 05, 2026, 12:07 AM UTC· resolved Feb 05, 2026, 12:07 AM UTC

1. monitoring Feb 05, 2026, 12:07 AM UTC

   Feb 4, 16:07 PST Resolved - Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data. Jan 19, 13:24 PST Monitoring - Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected. Jan 15, 12:22 PST Identified - Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

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Started Dec 15, 2025, 07:45 AM UTC· resolved Dec 15, 2025, 07:45 AM UTC

1. monitoring Dec 15, 2025, 07:45 AM UTC

   Dec 14, 23:45 PST Resolved - The issue should now be resolved as we see traffic volumes have now returned to normal. Dec 14, 22:00 PST Monitoring - The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network. Dec 14, 21:36 PST Identified - Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

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Started Dec 05, 2025, 08:47 AM UTC· resolved Dec 05, 2025, 08:47 AM UTC

1. monitoring Dec 05, 2025, 08:47 AM UTC

   Dec 5, 00:47 PST Resolved - On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

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Started Dec 04, 2025, 04:00 AM UTC· resolved Dec 04, 2025, 04:00 AM UTC

1. monitoring Dec 04, 2025, 04:00 AM UTC

   Dec 3, 20:00 PST Completed - The scheduled maintenance has been completed. Dec 3, 18:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 28, 16:06 PST Scheduled - We'll be performing scheduled maintenance on the application starting at 6:00 PM PT on Wednesday, December 3rd 2025. Maintenance is expected to last approximately 2 hours. During this window, you may experience intermittent disruptions or degraded performance within the Unbounce application. Published pages will not be affected.

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Started Nov 17, 2025, 01:00 PM UTC· resolved Nov 17, 2025, 01:00 PM UTC

1. resolved Nov 19, 2025, 08:06 PM UTC

   Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

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Started Nov 11, 2025, 01:27 AM UTC· resolved Nov 11, 2025, 01:27 AM UTC

1. monitoring Nov 11, 2025, 01:27 AM UTC

   Nov 10, 17:27 PST Resolved - Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app. Nov 10, 13:16 PST Monitoring - Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage. Nov 10, 11:36 PST Update - We are continuing to work on a fix for this issue. Nov 10, 07:38 PST Identified - The issue has been identified and a fix is being implemented. Nov 10, 06:35 PST Investigating - Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

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Started Oct 29, 2025, 03:40 PM UTC· resolved Oct 29, 2025, 03:40 PM UTC

1. monitoring Oct 29, 2025, 03:40 PM UTC

   Oct 29, 08:40 PDT Resolved - Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users. Oct 29, 08:22 PDT Monitoring - Publishing pages is operational again, and we are monitoring to ensure everything remains stable. Oct 29, 08:08 PDT Investigating - We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

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Started Oct 27, 2025, 04:25 PM UTC· resolved Oct 27, 2025, 04:25 PM UTC

1. monitoring Oct 27, 2025, 04:25 PM UTC

   Oct 27, 09:25 PDT Resolved - This incident has been resolved. Oct 27, 09:22 PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 27, 09:07 PDT Identified - The issue has been identified and a fix is being implemented. Oct 27, 06:51 PDT Investigating - The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

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Started Oct 20, 2025, 11:28 PM UTC· resolved Oct 20, 2025, 11:28 PM UTC

1. monitoring Oct 20, 2025, 11:28 PM UTC

   Oct 20, 16:28 PDT Resolved - This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled. Oct 20, 13:55 PDT Update - Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably. Oct 20, 11:03 PDT Update - Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens. Oct 20, 09:21 PDT Update - Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager. Oct 20, 08:08 PDT Update - Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served. Oct 20, 04:57 PDT Monitoring - Publishing pages is possible now again. Oct 20, 04:34 PDT Identified - Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

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Started Sep 03, 2025, 04:42 PM UTC· resolved Sep 03, 2025, 08:09 PM UTC

1. investigating Sep 03, 2025, 04:42 PM UTC

   When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

2. identified Sep 03, 2025, 05:32 PM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Sep 03, 2025, 08:09 PM UTC

   This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

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Started Jul 21, 2025, 11:29 PM UTC· resolved Jul 22, 2025, 11:51 AM UTC

1. investigating Jul 21, 2025, 11:29 PM UTC

   Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. monitoring Jul 22, 2025, 12:04 AM UTC

   We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

3. monitoring Jul 22, 2025, 04:25 AM UTC

   We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

4. resolved Jul 22, 2025, 11:51 AM UTC

   This incident has been resolved.

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Started Jun 13, 2025, 09:38 PM UTC· resolved Jun 13, 2025, 09:43 PM UTC

1. investigating Jun 13, 2025, 09:38 PM UTC

   We are currently investigating an issue where the Unbounce App's left hand navigation briefly loads and then disappears for users that are invitees on an account. Thank you for your patience while we investigate this issue.

2. resolved Jun 13, 2025, 09:43 PM UTC

   We found an issue with an update to the Unbounce App that was made earlier today and have reverted that change. All navigation and other functionality should now be working/displaying as per normal. Thank you for your patience while we investigated this issue.

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Started Jun 12, 2025, 06:52 PM UTC· resolved Jun 12, 2025, 11:02 PM UTC

1. investigating Jun 12, 2025, 06:52 PM UTC

   We are currently investigating an issue that is causing Unbounce.com not to load. This is only affecting Unbounce's main website and the Unbounce application and customer landing pages are working as per normal. If you need to log into Unbounce and do not have the direct link bookmarked, you can go to https://app.unbounce.com/login. Thank you for your patience while we investigate this issue.

2. identified Jun 12, 2025, 06:55 PM UTC

   We have identified an issue with one of our 3rd party providers, who are working to remedy an issue on their end. The Unbounce application and customer landing pages remain unaffected.

3. monitoring Jun 12, 2025, 08:28 PM UTC

   Our 3rd party provider's services are now recovering and Unbounce.com should now be accessible for most visitors. The Unbounce application and customer landing pages were not affected during this outage.

4. resolved Jun 12, 2025, 11:02 PM UTC

   Unbounce.com should now be functioning as per normal. The Unbounce application and customer pages were unaffected during this outage.

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Started Jun 09, 2025, 09:44 PM UTC· resolved Jun 09, 2025, 10:50 PM UTC

1. investigating Jun 09, 2025, 09:44 PM UTC

   Unbounce is currently experiencing a delay in delivering leads via webhook. Lead data is still being collected(no data loss) and will still be delivered. Leads can be viewed in the view leads section of the page overview screen. Subscribe to this status page to receive notifications on updates as they are made available.

2. resolved Jun 09, 2025, 10:50 PM UTC

   This incident has been resolved. Our system has caught up with delivering all of the backlogged leads via Webhook. No lead data was lost. Please feel free to reach out to our Support Team if you have any questions.

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Started May 28, 2025, 06:36 PM UTC· resolved May 29, 2025, 09:47 PM UTC

1. investigating May 28, 2025, 06:36 PM UTC

   Unbounce is currently experiencing an issue with delivering leads to Mailchimp. Lead data is still being collected by Unbounce and will be delivered to Mailchimp once resolved. Leads can still be viewed in the view leads section of the page overview screen. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. monitoring May 28, 2025, 08:32 PM UTC

   We're continuing to work on a resolution and will provide another update as soon as we have more information. If you have any questions, please contact our support team.

3. monitoring May 29, 2025, 07:11 PM UTC

   Mailchimp lead delivery has been restored. New leads are now flowing as expected. Any leads that failed during the outage will begin appearing shortly as we work through the backlog.

4. resolved May 29, 2025, 09:47 PM UTC

   This incident has been resolved. All affected leads have been successfully resubmitted to Mailchimp, and lead delivery is operating normally.

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Started Apr 17, 2025, 07:03 PM UTC· resolved Apr 17, 2025, 07:07 PM UTC

1. investigating Apr 17, 2025, 07:03 PM UTC

   We are currently investigating an issue where customers are unable to edit or view page level Scripts or Stylesheets. Scripts added via Script Manager appear unaffected at this time. Our Engineering Team is aware of the issue and investigating. Please watch this space for more updates. Published pages are functioning normally.

2. resolved Apr 17, 2025, 07:07 PM UTC

   The issue with page level Scripts and CSS has now been resolved. Apologies for any inconvenience. All functionality should be as per normal.

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Started Mar 21, 2025, 09:55 PM UTC· resolved Mar 21, 2025, 10:11 PM UTC

1. investigating Mar 21, 2025, 09:55 PM UTC

   The Publish / Republish button within our Classic Builder isn't working at the moment. To publish / republish your pages in the meantime, use the button in the Page Overview screen. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. monitoring Mar 21, 2025, 10:10 PM UTC

   A fix has been implemented and the button is working in Classic Builder again. We are now monitoring the progress.

3. resolved Mar 21, 2025, 10:11 PM UTC

   This incident is now resolved. The Publish / Republish button in the Classic Builder should now function as expected.

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Started Feb 26, 2025, 12:40 AM UTC· resolved Feb 26, 2025, 02:51 AM UTC

1. investigating Feb 26, 2025, 12:40 AM UTC

   Unbounce Popups and Sticky Bars are currently experiencing an outage. They won't appear when triggered. If your campaigns are reliant on them, we recommend pausing them until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. monitoring Feb 26, 2025, 01:06 AM UTC

   A fix has been implemented. If your Popup or Sticky Bar isn't appearing still, try unpublishing and republishing them in the meantime. This should help purge the cache and allow the Popup or Sticky Bar to appear successfully.

3. resolved Feb 26, 2025, 02:51 AM UTC

   This incident is now resolved. All Popups and Sticky Bars should be working as expected. The cache has been cleared and no further action is needed.

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