Unbounce Outage History

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Unbounce had 30 outages in the last 2 years totaling 5h 47m of downtime — averaging 1.2 incidents per month.

There were 30 Unbounce outages since June 10, 2024 totaling 5h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.unbounce.com

Minor September 18, 2024

Delay in Leads Delivered to Third Party Integrations

Detected by Pingoru
Sep 18, 2024, 07:00 PM UTC
Resolved
Sep 18, 2024, 07:38 PM UTC
Duration
38m
Affected: Web Application (app.unbounce.com)
Timeline · 3 updates
  1. investigating Sep 18, 2024, 07:00 PM UTC

    Unbounce is currently experiencing a delay in processing leads. The lead data is still be collected and stored, but they will take some time to appear in app. Delivery of the leads to integrations will be delayed as well. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

  2. identified Sep 18, 2024, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 18, 2024, 07:38 PM UTC

    This incident has been resolved. The backlog of leads have been processed successfully and new leads are now processed at the normal rate.

Read the full incident report →

Minor September 2, 2024

Page downloads/uploads not working

Detected by Pingoru
Sep 02, 2024, 02:48 PM UTC
Resolved
Sep 02, 2024, 04:42 PM UTC
Duration
1h 53m
Affected: Web Application (app.unbounce.com)
Timeline · 4 updates
  1. investigating Sep 02, 2024, 02:48 PM UTC

    Page downloads/uploads currently aren't working. We're investigating into this issue.

  2. investigating Sep 02, 2024, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 02, 2024, 04:36 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 02, 2024, 04:42 PM UTC

    After implementing a fix, page uploads and downloads are working now again as usual. The incident has been resolved.

Read the full incident report →

Notice August 19, 2024

Page Publishing Slow or Delayed

Detected by Pingoru
Aug 19, 2024, 10:21 PM UTC
Resolved
Aug 19, 2024, 11:01 PM UTC
Duration
40m
Affected: Web Application (app.unbounce.com)
Timeline · 2 updates
  1. investigating Aug 19, 2024, 10:21 PM UTC

    We've identified errors with page publishing due to a much higher than normal volume. We've identified and addressed the root issue and Unbounce's Page Publisher should catch up shortly. Some customers may see slow or delayed publishing in the interim. Live pages and other Unbounce app functionality is unaffected and functioning as per normal.

  2. resolved Aug 19, 2024, 11:01 PM UTC

    Page Publisher has fully caught up with the higher volume of publishing tasks and publishing is now functioning as per normal. Any pages that started publishing should have completed publishing now as well. Thank you for your patience while we resolved this issue.

Read the full incident report →

Minor June 27, 2024

Delay in Page Stats

Detected by Pingoru
Jun 27, 2024, 06:28 PM UTC
Resolved
Jun 27, 2024, 07:22 PM UTC
Duration
53m
Affected: Web Application (app.unbounce.com)
Timeline · 3 updates
  1. investigating Jun 27, 2024, 06:28 PM UTC

    Unbounce is currently experiencing a delay in stats being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

  2. monitoring Jun 27, 2024, 06:37 PM UTC

    A fix has been implemented and most delayed stats are catching up. We'll be monitoring the progress and share an update again when they have all caught up.

  3. resolved Jun 27, 2024, 07:22 PM UTC

    This incident has been resolved and all delayed stats have caught up. Please feel free to reach out if you have any questions or concerns.

Read the full incident report →

Minor June 10, 2024

Cannot Publish and Republish Pages

Detected by Pingoru
Jun 10, 2024, 07:24 PM UTC
Resolved
Jun 10, 2024, 09:04 PM UTC
Duration
1h 40m
Affected: Web Application (app.unbounce.com)
Timeline · 3 updates
  1. investigating Jun 10, 2024, 07:24 PM UTC

    Unbounce is currently experiencing an issue with publishing pages. Pages cannot be published or republished. Changes can still be saved in the page builder and no data will be lost. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

  2. monitoring Jun 10, 2024, 08:48 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Jun 10, 2024, 09:04 PM UTC

    The incident is resolved. Pages should publish and republish successfully. Feel free to reach out to our support team if you have any questions.

Read the full incident report →