Unbabel incident

Issues with Projects creation and management

Minor Resolved

Unbabel experienced a minor incident on April 28, 2026 affecting Unbabel Longform (Projects), lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 12:00 PM UTC
Resolved
Apr 28, 2026, 02:27 PM UTC
Duration
2h 27m
Detected by Pingoru
Apr 28, 2026, 12:00 PM UTC

Affected components

Unbabel Longform (Projects)

Update timeline

  1. investigating Apr 28, 2026, 12:00 PM UTC

    A problem was identified that prevents the correct creation and management of projects in the Unbabel Portal. In the typical scenario, the list of pipeline groups doesn't load; for completed projects, it's not possible to see the list of existing files. We are currently investigating this incident.

  2. identified Apr 28, 2026, 01:38 PM UTC

    The root cause for the incident is identified and the team is working on a fix.

  3. resolved Apr 28, 2026, 02:27 PM UTC

    This incident has been resolved.