Unbabel incident

Problems logging into Customer Portal

Minor Resolved View vendor source →

Unbabel experienced a minor incident on November 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 07:20 PM UTC
Resolved
Nov 24, 2025, 07:20 PM UTC
Duration
—
Detected by Pingoru
Nov 24, 2025, 07:20 PM UTC

Update timeline

  1. resolved Nov 24, 2025, 07:20 PM UTC

    Type: Incident Duration: 15 hours and 4 minutes Affected Components: Unbabel Portal Nov 24, 19:20:00 GMT+0 - Investigating - Some users are describing problems logging into the Portal, with an error message reading "Failed to retrieve your Portal". We are currently investigating this incident. Nov 25, 10:24:00 GMT+0 - Resolved - This incident has been resolved.