Unbabel incident

Email and chat translations not flowing \ considerably delayed

Minor Resolved View vendor source →

Unbabel experienced a minor incident on November 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 03:36 PM UTC
Resolved
Nov 06, 2024, 03:36 PM UTC
Duration
—
Detected by Pingoru
Nov 06, 2024, 03:36 PM UTC

Update timeline

  1. resolved Nov 06, 2024, 03:36 PM UTC

    Type: Incident Duration: 1 hour and 56 minutes Affected Components: Chat API, API, Salesforce Service Cloud, Unbabel Interface Chat, Salesforce Live Agent, Zendesk Chat, Unbabel Interface Tickets, Zendesk Support/Agent Workspace, Freshdesk , Kustomer, Wix Answers, Intercom Nov 6, 15:36:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 6, 17:12:28 GMT+0 - Monitoring - Issue was resolved and are currently monitoring the result. Nov 6, 17:31:48 GMT+0 - Resolved - The issue has been resolved. Translations are flowing normally.