Unbabel incident

Chat translations are slow

Minor Resolved View vendor source →

Unbabel experienced a minor incident on November 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 05:11 PM UTC
Resolved
Nov 07, 2024, 05:11 PM UTC
Duration
Detected by Pingoru
Nov 07, 2024, 05:11 PM UTC

Update timeline

  1. resolved Nov 07, 2024, 05:11 PM UTC

    Type: Incident Duration: 1 hour and 56 minutes Affected Components: Chat API, Unbabel Interface Chat, Salesforce Live Agent, Zendesk Chat, Intercom Nov 7, 17:11:00 GMT+0 - Investigating - Chat translations, despite completing, are seeing considerable delays. We are currently investigating this incident. Nov 7, 18:36:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 7, 19:06:46 GMT+0 - Resolved - This incident has been resolved.