Unbabel incident

Projects App degradation - loading, estimation and processing delays

Minor Resolved View vendor source →

Unbabel experienced a minor incident on February 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 05:56 PM UTC
Resolved
Feb 10, 2025, 05:56 PM UTC
Duration
—
Detected by Pingoru
Feb 10, 2025, 05:56 PM UTC

Update timeline

  1. resolved Feb 10, 2025, 05:56 PM UTC

    Type: Incident Duration: 4 hours and 24 minutes Affected Components: Projects Feb 10, 17:56:00 GMT+0 - Investigating - The projects app is occasionally failing to load properly. All estimations and processing of translations are delayed. We are currently investigating this incident. Feb 10, 17:59:00 GMT+0 - Identified - We identified the cause of the issue and are taking mitigating measures. Some volume has accumulated which we are trying to process. Feb 10, 22:20:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Most features should be back to normal. Some project estimations might not yet be available. If necessary, re-edit you project and request a new estimation. Feb 10, 22:20:00 GMT+0 - Resolved - Service is resumed. Some project estimations might not yet be available. If necessary, re-edit you project and request a new estimation.