Unbabel incident

Email and chat translations are failing or with severe delay

Minor Resolved View vendor source →

Unbabel experienced a minor incident on November 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 10:11 AM UTC
Resolved
Nov 04, 2024, 10:11 AM UTC
Duration
—
Detected by Pingoru
Nov 04, 2024, 10:11 AM UTC

Update timeline

  1. resolved Nov 04, 2024, 10:11 AM UTC

    Type: Incident Duration: 20 minutes Affected Components: Chat API, API, Salesforce Service Cloud, Unbabel Interface Chat, Salesforce Live Agent, Zendesk Chat, Unbabel Interface Tickets, Zendesk Support/Agent Workspace, Freshdesk , Kustomer, Wix Answers, Intercom Nov 4, 10:19:57 GMT+0 - Monitoring - Translation request are coming back to normal. We're monitoring service performance. Nov 4, 10:31:43 GMT+0 - Resolved - This incident has been resolved. The team will look for a root cause for the incident. Nov 4, 10:11:23 GMT+0 - Investigating - We are currently investigating this incident.