UiPath incident
Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)
UiPath experienced a minor incident on June 16, 2026 affecting Document Understanding and IXP, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 16, 2026, 08:58 AM UTC
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe. Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.
- identified Jun 16, 2026, 10:16 AM UTC
We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe. Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place. Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.
- resolved Jun 16, 2026, 01:38 PM UTC
The issue has been resolved and availability has returned to expected levels. Impact: No ongoing user impact.