UiPath incident

Multiple Regions - Multiple Services Failing Due to Certificate Expiry

Major Resolved View vendor source →

UiPath experienced a major incident on October 13, 2026 affecting Computer Vision and Computer Vision and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 02:03 PM UTC
Resolved
Oct 13, 2026, 03:19 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 13, 2026, 02:03 PM UTC

Affected components

Computer VisionComputer VisionDocument UnderstandingDocument UnderstandingDocument UnderstandingDocument UnderstandingDocument UnderstandingDocument UnderstandingDocument UnderstandingDocument Understanding

Update timeline

  1. investigating Oct 13, 2026, 02:03 PM UTC

    We are investigating a regional outage impacting UiPath Cloud services in in multiple regions Impact: Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

  2. investigating Oct 13, 2026, 02:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 13, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

  4. investigating Oct 13, 2026, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 13, 2026, 03:19 PM UTC

    This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future. Thank you for your patience and understanding.