UiPath incident
Degraded performance impacting Orchestrator and Document Understanding in Europe
UiPath experienced a minor incident on June 10, 2026 affecting Orchestrator and Orchestrator and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 03:51 PM UTC
We are investigating reports of degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe. Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page.
- investigating Jun 10, 2026, 03:59 PM UTC
We are continuing to investigate degraded performance impacting Orchestrator workflows and Document Understanding validation experiences in Europe. Our teams are also assessing the broader service impact, as additional services may be affected. We will share more details as the investigation and rollback progress.
- investigating Jun 10, 2026, 04:18 PM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2026, 04:20 PM UTC
We are continuing to investigate degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe. Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state.
- identified Jun 10, 2026, 04:40 PM UTC
We have identified degraded performance impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe. Impact: Users may experience degraded performance for validation tasks started through Document Understanding APIs. Exceptions for review may also be delayed or may not appear in the Build page. Users may also see Agents jobs stuck in a pending state. Our teams are working on mitigating the issue and assessing the broader service impact, as additional services may be affected. We will share more details as mitigation progresses.
- resolved Jun 10, 2026, 05:05 PM UTC
A fix has been applied, and the issue impacting Orchestrator workflows, Document Understanding validation experiences, and Agents jobs in Europe has been resolved. Impact: Users may have experienced degraded performance for validation tasks started through Document Understanding APIs, delays or missing exceptions for review in the Build page, and Agents jobs stuck in a pending state. We are continuing to monitor service health to ensure stability.