UiPath incident
US - Agents - [Agent traces are not appearing for some customers]
UiPath experienced a major incident on March 6, 2026 affecting Agents, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Agents
Update timeline
- investigating Mar 06, 2026, 04:06 PM UTC
Agent traces are missing for some customers and we are investigating.
- investigating Mar 06, 2026, 04:08 PM UTC
Agent traces are not appearing for some customers and we are investigating.
- monitoring Mar 06, 2026, 04:29 PM UTC
Mitigation has been applied and performance is improving for the issue that impacted traces in Agents across US. We are monitoring closely to ensure stability.
- resolved Mar 06, 2026, 04:32 PM UTC
The issue has been resolved and Agents performance has returned to expected levels after degraded performance impacted traces in US. Impact: No ongoing user impact.