UiPath incident

Multiple Regions - Conversational Agents - Customers will start seeing their conversations degraded in US, Europe and Singapore regions

Major Resolved View vendor source →

UiPath experienced a major incident on April 2, 2026 affecting Agents and Agents and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 07:07 PM UTC
Resolved
Apr 02, 2026, 07:42 PM UTC
Duration
35m
Detected by Pingoru
Apr 02, 2026, 07:07 PM UTC

Affected components

AgentsAgentsAgents

Update timeline

  1. investigating Apr 02, 2026, 07:07 PM UTC

    Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.

  2. investigating Apr 02, 2026, 07:08 PM UTC

    Some customers will start seeing their conversations degraded in US EU and Singapore regions. We are currently investigating the issue.

  3. monitoring Apr 02, 2026, 07:41 PM UTC

    We have identified the issue to be coming from downstream services. we have mitigated the issue with downstream service and currently monitoring.

  4. resolved Apr 02, 2026, 07:42 PM UTC

    Issue is now resolved.