UI Bakery Outage History

UI Bakery is up right now

UI Bakery had 8 outages in the last 2 years totaling 106h 37m of downtime, averaging 0.3 incidents per month.

There were 8 UI Bakery outages since January 21, 2025 totaling 106h 37m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: uibakery.statuspage.io

Minor May 6, 2026

AI Assistant: service issues

Detected by Pingoru
May 06, 2026, 03:58 PM UTC
Resolved
May 06, 2026, 04:30 PM UTC
Duration
32m
Affected: AI Assistant
Timeline · 3 updates
  1. identified May 06, 2026, 03:58 PM UTC

    Issues with access to AI vendor (Anthropic): https://status.claude.com/incidents/437swp24nrf4

  2. monitoring May 06, 2026, 04:01 PM UTC

    The issue has been identified and a fix is being implemented by Anthropic.

  3. resolved May 06, 2026, 05:18 PM UTC

    Anthropic resolved the incident.

Read the full incident report →

Minor February 24, 2026

Google SSO: "Your license plan does not support SSO" error

Detected by Pingoru
Feb 24, 2026, 12:00 PM UTC
Resolved
Feb 24, 2026, 04:06 PM UTC
Duration
4h 5m
Affected: Backend
Timeline · 3 updates
  1. investigating Feb 24, 2026, 03:16 PM UTC

    We're currently investigating the issue. Please expect a hotfix soon.

  2. identified Feb 24, 2026, 03:19 PM UTC

    The issue has been identified, and a hotfix is on the way.

  3. resolved Feb 24, 2026, 04:06 PM UTC

    The license controller has been fixed. Access to Google SSO has been restored.

Read the full incident report →

Critical December 11, 2025

Cloud Infrastructure: temporarily unavailable

Detected by Pingoru
Dec 11, 2025, 12:13 PM UTC
Resolved
Dec 11, 2025, 12:27 PM UTC
Duration
14m
Affected: Backend
Timeline · 2 updates
  1. investigating Dec 11, 2025, 12:13 PM UTC

    We are currently investigating the issue.

  2. resolved Dec 11, 2025, 12:27 PM UTC

    Incident has been resolved: blocking database migrations and optimizations have been postponed.

Read the full incident report →

Minor February 20, 2025

EU Data Source service temporarily unavailable

Detected by Pingoru
Feb 20, 2025, 08:30 PM UTC
Resolved
Feb 21, 2025, 09:21 AM UTC
Duration
12h 50m
Affected: Datasources
Timeline · 2 updates
  1. identified Feb 21, 2025, 09:18 AM UTC

    The issue has been identified, the team is working on the hotfix.

  2. resolved Feb 21, 2025, 09:21 AM UTC

    The EU Data Source service has been successfully restored. We are committed to thoroughly analyzing its performance and will take proactive steps to enhance its stability in the future.

Read the full incident report →

Notice February 19, 2025

Billing service temporarily unavailable

Detected by Pingoru
Feb 19, 2025, 08:34 AM UTC
Resolved
Feb 19, 2025, 01:58 PM UTC
Duration
5h 24m
Timeline · 2 updates
  1. monitoring Feb 19, 2025, 10:19 AM UTC

    UI Bakery's billing service was under a card testing attack. We temporarily disabled payments on the cloud instance to mitigate risks. System operation is not affected, and data is secure. The payment system will be activated later.

  2. resolved Feb 19, 2025, 02:37 PM UTC

    Billing service is up and running.

Read the full incident report →

Minor January 28, 2025

Cloud infrastructure: low performance

Detected by Pingoru
Jan 28, 2025, 03:30 PM UTC
Resolved
Jan 31, 2025, 12:30 PM UTC
Duration
2d 21h
Affected: Backend
Timeline · 3 updates
  1. identified Jan 28, 2025, 03:57 PM UTC

    We are currently experiencing low performance in our cloud infrastructure, which may affect your services and applications. As a result, Audit Logs are temporarily unavailable. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We appreciate your patience and understanding during this time. Please stay tuned for further updates.

  2. monitoring Jan 28, 2025, 04:45 PM UTC

    The following Audit Logs are temporarily disabled: - Action: request performance metrics - Action: success System performance is back to normal.

  3. resolved Jan 31, 2025, 01:51 PM UTC

    All systems nominal.

Read the full incident report →

Minor January 21, 2025

Production database availability issues

Detected by Pingoru
Jan 21, 2025, 06:49 PM UTC
Resolved
Jan 22, 2025, 09:18 AM UTC
Duration
14h 29m
Affected: Backend
Timeline · 3 updates
  1. identified Jan 21, 2025, 07:15 PM UTC

    We are experiencing issues with database queries on the cloud instance. Our team is actively working on identifying and resolving the root cause to restore normal operation.

  2. monitoring Jan 21, 2025, 07:42 PM UTC

    The database is now operational, and we will continue monitoring its performance.

  3. resolved Jan 22, 2025, 09:18 AM UTC

    Since the recent hotfix, we have not detected any errors, indicating improved stability. We are investigating the DB access issues that occurred and planning enhancements.

Read the full incident report →