UI Bakery incident

Cloud infrastructure: low performance

Minor Resolved View vendor source →

UI Bakery experienced a minor incident on January 28, 2025 affecting Backend, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 03:30 PM UTC
Resolved
Jan 31, 2025, 12:30 PM UTC
Duration
2d 21h
Detected by Pingoru
Jan 28, 2025, 03:30 PM UTC

Affected components

Backend

Update timeline

  1. identified Jan 28, 2025, 03:57 PM UTC

    We are currently experiencing low performance in our cloud infrastructure, which may affect your services and applications. As a result, Audit Logs are temporarily unavailable. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We appreciate your patience and understanding during this time. Please stay tuned for further updates.

  2. monitoring Jan 28, 2025, 04:45 PM UTC

    The following Audit Logs are temporarily disabled: - Action: request performance metrics - Action: success System performance is back to normal.

  3. resolved Jan 31, 2025, 01:51 PM UTC

    All systems nominal.